Improving patient satisfaction through efficacious communication with patients
Patient satisfaction is an essential element of continuous caliber improvement, and patient communication is the key component. It is the cornerstone of how we interact with individuals. An efficient communication helps individuals understand each other better to provide quality outcomes and bring them close to one another. Most research indicates that ineffective or lack of communication between the patients and the healthcare physicians or among the team members is one of the factors leading to patient harm, clinical discrepancies, incomplete or faulty exchange of information, occurrence of medical errors that may result in patient death and dissatisfaction among the patients. Implementation and intervention strategies provided by the healthcare provider help in preventing adverse patient outcomes. Resource By : http://www.artipot.com/articles/2045322/improving-patient-satisfaction-through-efficacious-communication-with-patients.htm
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