'Back office operations' presentation slideshows

MIT5312: Systems Analysis and Design

540 views • 36 slides

Calling All C anadians

Calling All C anadians. Chapter nine closing case 1 Ashia Bio- Sawe. What is CRM?. A business strategy designed to learn customers needs and behaviors to manage Customer relationships CRM is one of the most valuable assets an organization can have

296 views • 15 slides

APAC IDEA ENGINEER POC PRIMER

321 views • 10 slides

Physician Practice Management

Want to learn more about the physician practice management, click here!!

109 views • 9 slides

Retail Web Site Must Haves

Retail Web Site Must Haves. Store Locators. Almost all, online retailers, or e-tailers, have included store locators in their web sites, like an example below of the Wal-Mart store locator. Most store finder features will let you search by city, zip code or address. . E-mail Marketing.

212 views • 5 slides

Back Office Insurance

Vantage agora offers Back Office Insurance services. Insurer offers general, life, and health insurance products and services to more than 4 million customers via physical branches, the Web, and call centers. Vantage agora has tools to measure the time employees took to complete tasks, but they didn’t go far enough to measure employee productivity and whether they were focused on the right types of activities. Though not customer-facing, its back-office operation— especially email, fax, and other document processing—is an important contributor to the company’s success. The insurer’s continuous improvement group wanted to find a way to eliminate unnecessary waste in its back-office operations.

34 views • 2 slides