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Body language accounts - PowerPoint PPT Presentation

EFFECTIVE BODY LANGUAGE

EFFECTIVE BODY LANGUAGE. February 26, 2007. What is Body Language?. The dictionary gives this definition to 'body language': "The gestures, postures, and facial expressions by which a person manifests various physical, mental, or emotional states and communicates nonverbally with others.".

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1.21k views • 19 slides

ACTIVE Listening Becoming an Active Listener

ACTIVE Listening Becoming an Active Listener. Presented by: Hillary Harding OIWC Development Director. Nonverbal Communication. Words account for 7% of the overall message Tone of voice accounts for 38% of the overall message

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208 views • 10 slides

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Body language accounts - PowerPoint PPT Presentation

EFFECTIVE BODY LANGUAGE

ACTIVE Listening Becoming an Active Listener