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Bu involvement - PowerPoint PPT Presentation

Net Promoter System (NPS) HNA Intro Session October 2012

Net Promoter System (NPS) HNA Intro Session October 2012. Customer Loyalty. NPS? What is it?. How will we use NPS?. How will we use the NPS responses?. Overview. Net Promoter System. How will we communicate NPS?. Customer Loyalty. How Does It Work in Practice?.

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Bu involvement - PowerPoint PPT Presentation

Net Promoter System (NPS) HNA Intro Session October 2012