'Citizen charter' presentation slideshows

CITIZEN CHARTER

CITIZEN CHARTER. An Introduction. What is Citizen Charter?. The charter is the declaration of our commitment to excellence in service to customers of the department The citizen charter declares the standards for various services offered

2.71k views • 17 slides

The e-Citizen Charter as an Instrument to boost e-Government

The e-Citizen Charter as an Instrument to boost e-Government drs Matt Poelmans, Director, e-Citizen Programme, Netherlands. Topics. e-Government in the Netherlands e-Citizen Programme 2003-2007 e-Citizen Charter: why? e-Citizen Charter: what? e-Citizen Charter: how?.

395 views • 13 slides

468 views • 10 slides