'Empathise' presentation slideshows

Watch your thoughts, They become words, Watch your words, They become actions, Watch your actions,

Watch your thoughts, They become words, Watch your words, They become actions, Watch your actions, They become habits, Watch your habits, They become character, Watch your character, It becomes your destiny. Something to keep in mind. Follow Your Curiosity I have no special talent.

1.35k views • 56 slides

169 views • 9 slides

Four specific types of disloyal customer

Four specific types of disloyal customer. Disengaged Disturbed Disenchanted Disruptive. The Service Recovery Model. High. Red carpet. Fix-it. Fault. Empathy. Hero. Low. Low. High. Severity. Five ways to manage angry customers.

174 views • 8 slides