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Thriving on Theory: A New Model for Synchronous Reference Encounters

Thriving on Theory: A New Model for Synchronous Reference Encounters . Marie L. Radford, Ph.D. Associate Professor, Rutgers, The State University of NJ Lynn Silipigni Connaway, Ph.D. Senior Research Scientist, OCLC. ASIS&T 2009 Annual Meeting November 6-11, 2009 Vancouver, BC .

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Thriving on Theory: A New Model for Synchronous Reference Encounters