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Hsbc au - PowerPoint PPT Presentation

August 2006

Multi-channel Customer Experience. Consistently servicing the customer's choice. Dr. Adir Shiffman Director, Global Reviews. August 2006. You Can Leave After This. Let me commence by giving away our 6 years of learning. Here are five causes of poor experience that we keep seeing:

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Hsbc au - PowerPoint PPT Presentation

August 2006