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Jeremy brooks - PowerPoint PPT Presentation

Dealing with the Difficult Customer or….

Dealing with the Difficult Customer or…. Why am I so angry? (and what are you going to do about it?). Presented by Maurice Coleman Technical Trainer, Harford County Public Library Paul Signorelli Writer/ Trainer/Consultant Paul Signorelli & Associates For WebJunction

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Jeremy brooks - PowerPoint PPT Presentation

Dealing with the Difficult Customer or….