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Leading through Communication and Conflict

Leading through Communication and Conflict. Lorne Lantz, Carly Moore and Rebecca Routledge. Agenda. L = f (L 1 + L 2 + G m + s) Topic 1: Listening/Sharing ? Respect/Trust (Lorne) Topic 2: Decisiveness ? Credibility (Carly) Topic 3: Negotiating ? Win-win (Rebecca) .

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Lorne lantz - PowerPoint PPT Presentation

Leading through Communication and Conflict