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Mad glad - PowerPoint PPT Presentation

Customer Dialog

Customer Dialog. By: Brandon Mondor. DISAGREEABLE CUSTOMERs. Argumentative Impatient leave-me-alone Irritable/Moody Insulting Complaining. Other types of upset customers. Domineering/Superior Suspicious Slow/Methodical Dishonest. Control Acrogram!. C- alm O- bserve N- eeds

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Mad glad - PowerPoint PPT Presentation

Customer Dialog