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Telephone Collection Call Scripts & How to respond to excuses

Telephone Collection Call Scripts & How to respond to excuses. By Michelle Dunn www.MichelleDunn.com www.Credit-and-Collections.com. Before you make a collection call. Research the account history Know who signed the contract, credit application and/or orders Come up with two solutions.

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Michelledunn com - PowerPoint PPT Presentation

Telephone Collection Call Scripts &amp; How to respond to excuses

Telephone Collection Call Scripts & How to respond to excuses