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Multiple business functions - PowerPoint PPT Presentation

Enterprise Resource Planning and Customer Relationship Management (ERP and CRM)

Enterprise Resource Planning and Customer Relationship Management (ERP and CRM). Minder Chen, Ph.D. Professor of MIS Martin V. Smith School of Business and Economics CSU Channel Islands Minder.Chen@CSUCI.EDU. ERP Market. ERP: Enterprise Resource Planning.

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728 views • 48 slides

E-Business (Part 2)

E-Business (Part 2). BUS 3500 Dr. Garrett. Essentials of Business Information Systems Chapter 2 E-Business: How Businesses Use Information Systems. Systems That Span the Enterprise. Enterprise Applications.

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Lecture 3

Lecture 3. 4/10/11. Business information value chain Raw data acquired and transformed Value of information system determined by competitive edge Business perspective : Calls attention to organizational and managerial nature of information systems. Perspectives on Information Systems.

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271 views • 13 slides

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Multiple business functions - PowerPoint PPT Presentation

Enterprise Resource Planning and Customer Relationship Management (ERP and CRM)

E-Business (Part 2)

Lecture 3