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Ombuds offices - PowerPoint PPT Presentation

European Network for Ombudsmen in Higher Education.

467 views • 34 slides

Calm in the Midst of a Storm of Student Complaints

Calm in the Midst of a Storm of Student Complaints. Adopting Standards of Practice to Navigate Safely in Difficult Times Kristen Robillard, Concordia University, Canada Natalie Sharpe, University of Alberta, Canada ENOHE, Oxford, April 2013. New Standards of Practice: A Milestone for ACCUO.

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194 views • 18 slides

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Ombuds offices - PowerPoint PPT Presentation

European Network for Ombudsmen in Higher Education.

Calm in the Midst of a Storm of Student Complaints