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Cloud-Based Customer Service CRM

Every business wants to get customer service solutions and data into the hands of contact center personnel quickly, effectively, and productively, without massive infrastructure or resource spending.

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272 views • 9 slides

NICE Quality eXpress

NICE Quality eXpress. May 2011. Easy, Simple and Integrated. The Business Challenges of Express Contact Centers. How can we improve our sales? How can we reduce churn? How can we improve our agents? How can we cut costs? How can we design and implement a effective quality program?

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129 views • 0 slides

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Quick roi - PowerPoint PPT Presentation

Cloud-Based Customer Service CRM

NICE Quality eXpress