How to Base your Customers with Restaurant Loyalty Program
Providing Good Hospitality has always been a challenge to the hotels and restaurant officials since different visitors have their own taste of tongue. This develops a challenging medium for the restaurant and hotel keepers. Overcoming this challenge would help in maintaining a loyal customer base. In hospitality industry, acquiring new customers is expensive because of advertising, promotion, and initial operating expenses. Besides, it is cheaper to serve existing customers. The retention costs can be much lower since loyal customers are less prone to seek alternatives and more likely to engage in positive word of mouth communication.
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