How to Increase Customer Lifetime Value to Double Your Online Store Profits
75% companies bring in return on investment by launching a loyalty program, 6% can’t gain sufficient profits and remain simply don’t track or think about it. (Source: Experian, Business Data, Analytics and Marketing Services company) It takes 7x more costs to bring a new customer in comparison with convincing and selling to existing customer. (Source: MarTech) Moreover, approximately 40% of companies’ revenue is generated from persistent 8% customers. Business needs to make an influence in each of its dealings with customers or they will not come back. Your salesperson may be out of the mood, yet he/she has to attend customer with great care for leaving a good impression. As a responsible business owner, do you really take any action to get the same customer buy again from you?
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