Patricia Franklin - The Effective Use of Subject Matter Experts in Serious Games
The National Training Laboratories Institute for Applied Behavioral Science identifies an average learning retention rate of 75% through practice-by-doing activities. Interactive simulation is one of the most effective means of putting into practice new knowledge and retaining it for improved job performance.
The wisdom of subject matter experts (SMEs) is at the root of simulations that provide choices with lifelike rewards and consequences. The more authentic the sim, the greater its value. But how do you get an expert to relive disasters and triumphs for the sake of an organization that s/he may be leaving?
This session covers best practices for identifying, capturing and leveraging the valuable information of colleagues and the use of this knowledge to design and develop cost-effective simulations that scale.
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