'Telephony integration' presentation slideshows

Telephony integration - PowerPoint PPT Presentation

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497 views • 21 slides
IP Telephony: Economic implications and impact on PTOs

IP Telephony: Economic implications and impact on PTOs

IP Telephony: Economic implications and impact on PTOs. Dr Tim Kelly, International Telecommunication Union, IP Telephony Workshop, Geneva, 14 June 2000.

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254 views • 18 slides
Mission Statement

Mission Statement

Mission Statement.

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275 views • 18 slides
The Silent Revolution

The Silent Revolution

M obile J ava. The Silent Revolution. The standardization process. proprietary (NTTDoCoMo). industry standard (Java Community Proces). MIDlet. iApplication. Mobile Information Device Pofile(MIDP). industry standard (Java Community Proces). i-mode iAppli Profile.

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308 views • 18 slides
Boost your business with CRM and Cloud Telephony integration

Boost your business with CRM and Cloud Telephony integration

CRM software provides an end-to-end support to enhance your companyu2019s relationships with potential and existing customers by providing efficient customer experience. To achieve these goals, CRM softwares integrate with cloud Telephone solutions(Cloud Telephony Integration) from reputable vendors to enable them to address customer problems effectively and improve customer relationship management services.

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128 views • 12 slides
Agents (CSRs)

Agents (CSRs)

Service Engineering: Multi-Disciplinary Process View. Index. Function. Scientific Discipline. Multi-Disciplinary. Service Completion ( 75% in Banks ). Call Center Design. Organization Design: Parallel (Flat) Sequential (Hierarchical). Information Design. Marketing, Operations Research.

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201 views • 5 slides

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