'Unfair trading regulations' presentation slideshows

Consumer Code for Home Builders Noel Hunter Chairman

389 views • 29 slides

Advertising of Prices Working Paper

Advertising of Prices Working Paper. Draft proposals for discussion at the OFT roundtables 27 August 2010. Draft working paper. Context. The OFT has been engaged in a study of the way in which price information is advertised to consumers.

510 views • 22 slides

The Property Ombudsman

The Property Ombudsman. Christopher Hamer. Consumer Action Monitor Research Making the problem right 74% An apology 44% Financial compensation 27%. Good complaints handling can increase operating profits by between 2% and 3% By lessening the time spent on complaints

346 views • 22 slides

Unit 355: Understanding the retail selling process.

Unit 355: Understanding the retail selling process. Presented by Bill Haining. There are four learning outcomes to this unit . 1. Understand how communication techniques can be used to help the customer choose products. 2. Understand the benefits and maintenance of product knowledge.

922 views • 17 slides

Problems with companies who mis -sell energy on the doorstep

314 views • 7 slides

Problems with companies who mis -sell energy on the doorstep

274 views • 7 slides

Residential Tenancy Legal Update

Residential Tenancy Legal Update. Christian Robertson, Associate, Kitsons LLP Tel: 01803 206208 E-mail: christian.robertson@kitsons-solicitors.co.uk. Introduction. Overview of Immigration Bill Overview of Equality Act 2010 Repeal of Property Misdescriptions Act 1991.

125 views • 0 slides