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Various casino guests - PowerPoint PPT Presentation

After reading this chapter, you should be able to : Describe types of casinos as they relate to customer service.

CHAPTER 9 The Guest Service of Casinos. After reading this chapter, you should be able to : Describe types of casinos as they relate to customer service. Identify and describe types of floor positions typical to casinos. Describe the unique characteristics of a casino property.

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Various casino guests - PowerPoint PPT Presentation

After reading this chapter, you should be able to : Describe types of casinos as they relate to customer service.