'Www gartner' presentation slideshows

Emerging Trends & Technologies in Contact Center WFO

Emerging Trends & Technologies in Contact Center WFO. New ways of understanding how your workforce actually works. Matt Madzia Vice President, Research & Development. DESKTOP ANALYTICS. What is Desktop Analytics (DA)?.

352 views • 24 slides

Presentation for Lawrence

379 views • 24 slides

Business Intelligence

Business Intelligence. Presented by: Ryan Stephenson. What is Business Intelligence?. Business Intelligence is the processes, technologies, and tools that help us change data into information, information into knowledge and knowledge into plans that guide organizations

372 views • 20 slides

Enterprise Portal

Enterprise Portal. Brad Arsenault Wade Bordian. Overview. Enterprise System Definition Purpose Functions Target Consumers Vendors Costs of Implementing Considerations Case study Future Trends Conclusion Bibliography. Enterprise System.

428 views • 18 slides

Customer relationship management ( CRM )

440 views • 12 slides

Publicly private

198 views • 12 slides

Gartner G-Cloud Service Definition

204 views • 10 slides

Gartner G-Cloud Service Definition

106 views • 0 slides