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Today. HousekeepingInternational Marketing functions and strategies. Housekeeping. Marks for wine assignment have been postedIf you have a query, check with your tutor firstYou should be making good progress on your major assignmentDue 21 May. International Marketing functions and strategies .
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1. International Marketing Tim Beal
Lecture 7
27 April 2004
2. Today Housekeeping
International Marketing functions and strategies
3. Housekeeping Marks for wine assignment have been posted
If you have a query, check with your tutor first
You should be making good progress on your major assignment
Due 21 May
4. International Marketing functions and strategies First part of course looked at IM environment
The outer ring in our diagram
Firm and environment
Now moving to inner circle
5. Branding, communications and pricing Start with presentation by Prof Roger Lewis on Communications and Branding
This ties in especially with Zespri case study next week
Janet Carruthers will also touch on it 18 May
Also bear in mind its relationship with 4 Ps
Eg pricing
6. Communications and pricing Video of discussion with Greg Crump
Managing Director of Lighthouse Creative in Seoul
Has been involved in marketing in Asia for many years
Eg Heineken beer
If time, then move to notes on pricing
7. Pricing Pricing strategiesLinks with product, distribution, communication
Neglected area compared with product, promotion, distribution
pricing is complex
economic and legal
psychological
managers loathe to discuss pricing strategies
key component of marketing
eg Levitt and low prices more important than perceived differences
8. What is price? Number of definitions and perspectives
traditional business approach
price = (cost + profit)
‘cost plus approach’
9. Economics economists: two approaches
labour theory of value
Ricardo…Marx
Value is determined by human labour embodied in it
supply and demand
price is where supply and demand schedules intersect
10. Marketing definition price = tangible + intangible value of a product or service
tangible: physical characteristics
intangible: perceived extra values
prestige
status
newness
beauty, etc.
11. Case of IBM pre INCIS (police computer)
‘no one got fired for buying IBM’
IBM was usually more expensive than competition
less performance value for money
BUT
perceived as safe
premium
12. Where put the emphasis? Tangible value
Intangible value
may vary with market
both
13. Setting objectives Pricing goals and objectives eg
return on investment (ROI)
market share
Pricing strategies
to achieve goals
Pricing tactics
to achieve objectives
14. Integration with marketing strategy Pricing objectives and strategy must be integrated with other aspects of marketing strategy
product development
Communication
15. Two approaches Financial
Marketing
16. Financial approach Makes sense if
cost advantage
demand steady
market leader (oligopoly)
Otherwise results unpredictable
17. Financial objectives Return on sales
income/sales
Return on assets
earning/assets
Return on investment
income/(stock+debt)
Clearly financial considerations always important, but inadequate
18. Marketing approach branded product rather than commodity
commodity sells on price
branded product has enhanced value
20. Cost-driven pricing product development
+ manufacturing
+promotion and distribution
stir in profit requirement
=price
two problems
21. two problems may underprice and not deliver optimum profit
May overprice and not deliver sales
therefore no profit
22. Marketing analysis Customer price perceptions
Competitive and market environment
23. Customer price perceptions Indicator of quality
has to be established in customers’ minds
Example of Japnsese exports to US - Lecture 11
24. Elasticity of demand Elastic demand
eg cornflakes, beer
drop in prices produces more than proportional increase in demand
eg 10% fall in prices produces 20% increase in sales
Unit elasticity
eg BMWs; 10% drop in prices produces 10% increase in sales
25. Elasticity of demand Inelastic demand
eg essentials (beer, textbooks)
not responsive to change in price
26. If price seen as indicator of value then normal concepts of elasticity of demand may be varied
Johnnie Walker Black Label
Japanese distributor tried to raise sales by lowering price
Sales dropped
Why? Price perceptions
27. Black Label was bought as a gift
high price was part of perceived value
Price has cultural and contextual attributes
(difficult to buy cheap alcohol at Asian airports) Price perceptions
28. What is perceived as high price in one market may be seen differently in another
Customer’s reaction to discounts may vary
eg Japanese traditionally not responsive to bulk discount because of shopping habits
Country image effect
French wines attract premium in Japan because they are French
in UK NZ wines are highly priced Price has cultural and contextual attributes
29. Pricing strategies need to take into account-
Costs
Competition
Customers’ buying behaviour and perceptions
Market environment Pricing strategies need
30. Exchange rates
Laws and regulations Market environment
31. Uncontrollable variable
Depreciation (fall) helps exporters
Appreciation hinders exporters
Complex because effect on costs of imported inputs
Desirable to move from commodity to product so less price sensitive Exchange rates
32. Best practice is to give prices in customer’s currency
but seldom done
Amazon.com -US$
VUW: NZ$
Need to hedge
protection against currency fluctuations Quote customer’s currency
33. Japanese strategies of 1960s probably no longer tolerated by US
Prices lower than domestic competition can lead to dumping charges or other countervailing measures
eg US restrictions on Australian and NZ lamb; steel Laws and regulations
34. Various definitions but usually has two components
1 Selling at a lower price in foreign market than domestic market
2 Causing damage to domestic producers
Not used in US lamb case but many other instances
eg Kiwifruit Dumping
35. US producers claimed that NZ was dumping kiwifruit
NZ responded by pointing out that price in California was HIGHER than in NZ
US said NZ was not a substantial market so could not be used as base
Argued that Tokyo was more appropriate
Prices higher in Tokyo than California; US won Kiwifruit dumping case
36. Avoid cost plus pricing
Financial strategies should be subordinated to marketing
Pricing strategy should be integrated with other aspects of marketing mix
Preferable to move to branded product
price inelastic
premium price Pricing strategies (I)
37. Be aware of competition
Be conscious of customer buying behaviour and perceptions
Be aware of legal and political environment Pricing strategies (II)
38. Integration Pricing strategy needs to be integrated
Product
Communication
How do you communicate premium service if no business class?
Staff need to be involved
Competition and alliances
Market environment
39. Next week Market and environmental research and analysis
Video: Zespri in Korea