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Kuala Lumpur CTO Summit - How to fire employees

This is the supporting deck for a 40-minute talk at the KL CTO Summit on how great entrepreneurs fire employees!

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Kuala Lumpur CTO Summit - How to fire employees

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  1. FINDING YOUR INNER HATCHET MAN 7 WAYS GREAT ENTREPRENEURS FIRE EMPLOYEES

  2. Eric Tachibana Professional Services, Area Practice Manager for Asia

  3. QUICK SCOPE CHECK

  4. GUIDING PRINCIPLE OF FIRING Everyone is a star in some role As a manager, your responsibility is to help them in their search for that role

  5. KICK-OFF QUESTION What is the first step in firing well?

  6. 0 1 Source well

  7. 0 1 Source well • What will they be doing in their role? • How will success be measured • What skills will they need in order to succeed? What do they need coming in, and what can be trained • What personal qualities will help them excel? • Make objectives SMART • Select the right interviewers and pre-brief them

  8. 0 2 invest in Evaluation

  9. 0 2 Invest in evaluation • Be regular • Be honest, explicit, fair, and listen • Stay positive and future focused • Document • Suggestion: I do mine quarterly

  10. 0 3 invest in development

  11. 0 3 Invest in development

  12. 0 3 Invest in development

  13. 0 3 Invest in development

  14. 0 3 Invest in development Suggestion: I prune annually

  15. CHECKPOINT ONE! Scribble down one thing you can do differently from tomorrow onwards based on the first 3 rules • Source Well • Invest in Evaluation • Invest in Development

  16. 0 4 prepare before you swing the axe

  17. 0 4 Prepare before you swing • Know the law • Have your script, FAQ and other materials (like tissue paper) ready • Know the severance package details • Choose the right environment & day • Ensure security protocols and know walk-out policy • Rehearse

  18. 0 5 be honest & empathetic

  19. 0 5 Be CLEAR, honest & empathetic • Let the employee have air time, but don’t apologize or back peddle • Let the employee compose himself/herself • Keep to the plot. Be clear, quick & firm, it’s not a discussion or argument

  20. CHECKPOINT TWO! Scribble down one thing you can do differently from tomorrow onwards based on the last 2 rules • Prepare before you swing the axe • Be clear, honest and empathetic

  21. 0 6 clean up the blood

  22. 0 6 Clean up the blood • Exit interview • Leavers processes • Huh? What happened?

  23. 0 7 settle the survivors

  24. 0 7 Settle the survivors • Respect the privacy of individuals, but debrief the team • De-stress the firing team. Don’t go home and kick your dog! • Even if you know it is coming and you know it is right, it is still traumatic for absolutely everyone

  25. CHECKPOINT THREE! Scribble down one thing you can do differently from tomorrow onwards based on the last 2 rules • Clean up the blood • Settle the survivors

  26. GOOD LUCK!!!! Eric Tachibana @ Linked-in ERICTACH@AMAZON.COM

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