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What is the “PQCR”?

What is the “PQCR”? . Stands for “Peer Quality Case Review” All counties are required to conduct PQCR as part of our Program Improvement Plan (PIP) It focuses on a specific area of practice, based on our self-assessment. Who Participates in PQCR? . Each county’s participation includes:

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What is the “PQCR”?

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  1. What is the “PQCR”? • Stands for “Peer Quality Case Review” • All counties are required to conduct PQCR as part of our Program Improvement Plan (PIP) • It focuses on a specific area of practice, based on our self-assessment

  2. Who Participates in PQCR? • Each county’s participation includes: • Host county Child Welfare Services • Host county Juvenile Probation • CDSS • Neighboring or “peer” counties • Bay Area Academy • Optional “others”

  3. PQCR An Introduction and Overview of the Peer Quality Case Review in San Francisco County

  4. San Francisco PQCR team • Liz Crudo - PQCR coordinator • Stephanie CoramProbation name here from Juvenile Probation • Eileen Cavan • Bay Area Academy • Megan CDSS

  5. Other County Partners • Solano County • Orange County • Sacramento County

  6. Planning for the PQCR • Takes about 4 months to set up • Informing staff early to give clear information and ease concerns • Defining the focus question (from the Program Improvement Plan) • Writing our interview questions • Pulling cases for the sample

  7. San Francisco PQCR Focus • Focus question will be looking Re-entry • The specific questions to be asked about that will be shared in advance

  8. PQCR Premises • A State & County partnership • Not a compliance audit • A conversation about practice • Qualitative problem/strength analysis • Peers from other counties are part of the team

  9. The timeline for San Francisco County • PQCR Planning Committee had our first meeting on ADD DATE • The actual PQCR takes place over one week (with 3 days of interviews) • SF County’s PQCR week is January 30 through February 3rd, 2006

  10. What cases will be reviewed? • 24 cases will be reviewed. 12 who did not reenter and 12 who came back into placement. • Again, “this is not an audit”, and the sample does not need to be “statistically significant”

  11. About the actual interview • Takes about an hour • An interactive and supportive conversation about practice, beginning with a specific case, but not limited to to just that case • Interview team will likely be 3 people • Both social workers and supervisors will be interviewed

  12. Before the interview • Interview teams meet and get trained in the process • Teams review case data • Social workers are given advance notice and time to review the case • Interview questions are provided to the social workers in advance

  13. After the interview • Teams debrief and log data from the interviews • Data is collected into a report • Report reviewed by PQCR team and Management prior to submitting to CDSS • Administrator reports back to staff

  14. What PQCR looks like… • A photographic tour of the PQCR done in Santa Clara county in June 2005

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