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Job Analysis (Discussion Note) 2017 BKB, NASC BKB/NASC/ADV.HRM/2017
Job analysis is a systematic exploration of the activities within a job. It is a basic technical procedure, that is used to define the duties, responsibilities, accountabilities and working conditions of a job along with required competencies and qualifications. BKB/NASC/ADV.HRM/2017
Purposes of job analysis • Human resource planning • Writing job description and specification • To evaluate job • Recruitment and selection • Promotion and transfer • Performance appraisal development • Training and development needs BKB/NASC/ADV.HRM/2017
Performing Job Analysis • Select Jobs to study • Determine information to collect: Tasks, responsibilities, skill requirements etc. • Identify sources of data: Employees, Supervisors/managers, Subordinates, Clients etc. BKB/NASC/ADV.HRM/2017
Contd… Performing JA • Methods of data collection: Interviews, questionnaires, observation etc. • Evaluate and verify data collection: other employees, supervisors/managers, Clients etc. • Write job analysis report. BKB/NASC/ADV.HRM/2017
Background information for job analysis • Organization chart • Manuals of procedures and training • Regulations, directives • Existing job description and specification BKB/NASC/ADV.HRM/2017
Methods used to study jobs • Interview method • Observation method • Diaries kept by the job incumbents • Questionnaire method • Documents • Combination of methods. BKB/NASC/ADV.HRM/2017
Controlling the Accuracy of Job Information Factors influencing the accuracy of job information • Self-reporting exaggerations and omissions by employees and managers • Collecting information from a representative sample of employees BKB/NASC/ADV.HRM/2017
Contd.. Factors influencing the accuracy • Capturing all important job information • Length of job cycle exceeding observation period • Lack of access to job site for personal observation • Lack of familiarity with the tasks, duties, and responsibilities of a job • Ongoing changes in the job BKB/NASC/ADV.HRM/2017
Information for Job Analysis • Job identity (title, unit, location, service, level) • Purpose, objective • Duty, task (priority, frequency, time spent, needed change) • Responsibility (for things, for people) • Behavioral demands of job (communicating, decision making) BKB/NASC/ADV.HRM/2017
Contd…. • Relationship (coordinating, supervising) • Process and methods of performance (existing + improvement) • Machine, equipment, work aids used • Key result area (KRA) • Performance standard/indicator/output (KPI) (quality, quantity, time, speed) BKB/NASC/ADV.HRM/2017
Contd…. • Authority (existing + required) • Accountability • Working conditions (physical, psychological, social) • Personal requirements (ability, education, experience, training [existing + required) BKB/NASC/ADV.HRM/2017
Thank you for your attention BKB/NASC/ADV.HRM/2017