Academic Computing / Academic Resources

1. New Student Orientation Academic Computing / Academic Resources

2. Points of Interest on the UTMB homepage

3. Points of Interest on the UTMB homepage

4. Email You will be assigned a UTMB e-mail account upon acceptance. Once you are accepted as a student here, all official school e-mails will be sent to your account address. Email can be accessed through the internal UTMB webpage at http://www.utmb.edu or by typing http://webmail.utmb.edu Getting Help: If you have any difficulties with your username, e-mail account, or password, please see the Information Services Web site at http://www.utmb.edu/is/Assistance/Help%20Desk/HelpDesk.aspxor contact theIS Help Desk:Phone: (409) 772-5200 E-mail: ishelp@utmb.edu

5. Email Click on the webmail link. Login using your UTMB username and password. If you are unable to login to the webmail system or can not remember your password, you will need to call the helpdesk at 409-772-5200

6. Email Clicking on an email opens the email in the right pane. 25 Mb attachment limit for sending email and 200Mb inbox limit

7. Getting Email on IPhone and Android • Mail can be received on either the iPhone or an Android phone. The instructions can be found at http://www.utmb.edu/is/isbusops/documents/ConfigurationforiPhone.pdf for IPhone and http://www.utmb.edu/is/isbusops/documents/ConfigurationforAndroid.pdf for Android phones. • For issues with iPhones and Androids and email. Call the helpdesk at 409-772-5200

8. Password Change Page Clicking on the password link on the UTMB webpage allows you to change your password.

9. IS Password Change Page

10. IS Password Change PageA citrix client will need to be installed and you will be prompted to install it. The helpdesk can assist you with installation.

11. Password Change Page

12. Password Change Page Change your password to something that is hard to guess but easy to remember. Do not share your password with anyone!

13. Rules for Passwords Rules are highlighted below. Passwords EXPIRE after 90 days but can be changed sooner. Your account will become inactivated if not used in 90 days. This will require a reinstatement by your department’s Trusted Requestor.

14. Software • Software can be purchased at the bookstore for pc’s and mac’s and can only be installed once due to UTMB’s discounted price from Microsoft. • Microsoft Office 2010 and 2013 is available for the pc and the mac. • For distance students who need to purchase software through the bookstore, you can follow the instructions at the following link: http://www.utmb.edu/IS/isbusops/CampusEnterpriseAgreementInformation.aspx • More information can also be found at http://ar.utmb.edu/studentinfo/bookstore.htm

15. Antivirus Software • UTMB is licensed to provide Microsoft’s Forefront anti-virus client software.  A copy can be picked up in the Office of Information Security (Administration Building, 4th floor, rm. 4.126) or it can be downloaded from the Microsoft website (same cost: $0) as part of Microsoft’s Security Essentials.  • Security Essentials is available at http://windows.microsoft.com/en-us/windows/security-essentials-download, and contains a couple of other utilities which may be useful for you.

16. Wireless Access • Wireless access points are on all floors of the SHP building as well as in some other buildings. • The Link to setup wireless on laptops is http://www.utmb.edu/IS/wireless/default.aspx • Can also call the helpdesk for wireless setup assistance. Will need to have a current antivirus and all updates to access internet. • UTMBais needed to access UTMB network resources--blackboard • UTMBguest is for outside vendors

17. UTMBa Wireless setup for devices • For IPhones and IPads • Touch "Settings" on your iPhone and open "Wi-Fi Networks." Under "Choose a Network…" select "UTMBa." Enter your UTMB username (utmb-users-m username) and your password. • For Android Devices • Touch “Settings”. Click on “Wireless & Networks”. Check the Wi-Fi box. Click on “Wi-Fi settings”. Choose “UTMBa”. Enter UTMB username and your password.

18. UTMB alerts!Emergency Notification System Registration instructions for UTMB alerts! at http://www.utmb.edu/emergency_plan/utmbalerts/ The service is only activated in an emergency situation when there is a risk of significant harm or an urgent threat. When such a threat occurs, a brief message will be sent to those subscribed to the system, updating them or instructing them to seek additional information from other existing university information sources.

19. Student Computer Support Desktop support is provided for students on personal computers/laptops on a walk-in basis. Service is provided at the following locations during the hours designated. Service Hours Location Weekdays Admin Pager Cellular office Hours of Availability Desktop Support Services are provided to the campus 24 x 7. To request support contact the UTMB Service Desk at x25200 or for non-urgent issues emailishelp@utmb.edu

20. Blackboard 9.1 Web-based access to courses from all four UTMB schools is provided by the Blackboard course management system. Blackboard courses can include many web-based course tools including announcements, blogs, contacts, calendars, discussion boards, glossaries, journals, messages, tasks, tests, assignments, audio messaging, and wikis, as well as course content files. Since Blackboard is web-based, your internet browser must be configured properly to allow all features to work as designed. Java, Flash, Javascript, and security settings are often necessary to fully utilize Blackboard courses. Some software installation may also be necessary, e.g. lockdown browser software to facilitate web-based exams in Blackboard. Tools like Bacus Virtual Microscopy require properly installed and configured Java. See the link below for information on browser configuration. Log in: https://eclass.utmb.edu/Blackboard 9.1 Learn, Tutorials and Help Linkshttp://ar.utmb.edu/bb/student.asp Please call (409) 772-8400 (8-5 M-F) or the Information Services Help Desk at (409) 772-5200 for assistance with Blackboard

21. Blackboard • UTMB’s Course Management Software • Online Courses • Online compliance • Access: UTMB username and Password • http://eclass.utmb.edu Must be on UTMBa wireless on campus to access blackboard

22. Blackboard Supported Browsers & Operating Systems - Windows http://kb.blackboard.com/pages/viewpage.action?pageId=84639794

23. Blackboard Supported Browsers & Operating Systems - MAC

24. Blackboard Supported Plug-ins • Java is needed for blackboard to function properly. • Blackboard has tested and supports these features with version 7 JRE. JRE 6 may work, but could result in unexpected behavior. The JRE can be downloaded from • http://www.oracle.com/technetwork/java/javase/downloads/index.html

25. Blackboard To access and use blackboard follow these steps: 1. Go tohttp://eclass.utmb.edu

26. Blackboard - credentials 1. Enter your UTMB username and UTMB email password in the provided fields. • Blackboard username:  Your Blackboard username is the same as your UTMB email username. • Password:  Your  Blackboard password is the same as your UTMB email password. 2. If you have forgotten or do not know your password call information services at extension 25200 (on campus), in Galveston at 409-772-5200 or toll-free at 1-888-898-2401. 3. Click : Login”

27. Blackboard - First Login Screen Click on Let’s get started or I’ll do it later

28. Blackboard – Email profile setup Type in your full UTMB email address

29. Blackboard – Blackboard email verification

30. Blackboard – Blackboard email verification

31. Blackboard – Blackboard email verification

32. Blackboard – Blackboard profile setup

33. Blackboard – Blackboard picture setup

34. Blackboard - Courses After clicking on My Institution, on the right side of your screen, click the desired course link

35. Blackboard – Course menu

36. Blackboard – My Institution Click the “My Institution” tab at the top of your screen to select another course, your name or the chevron next to the bb home button

37. Blackboard – Icons

38. My Blackboard Menu My Blackboard menu at the top right of the window gives you a single place for notifications and information about all of your courses.

39. Blackboard Log Out Logout of Blackboard by clicking the “Logout” button at the top of your screen.

40. Tegrity Lecture Capture A link to tegrity can be found in your blackboard course or at https://tegrity.utmb.edu. Login to Tegrity using your UTMB username and password

41. Tegrity Lecture Capture Course list in Active Courses Tab

42. Tegrity Lecture Capture

43. Tegrity Lecture Capture

44. Tegrity Lecture Capture

45. Tegrity Lecture CaptureAfter downloading the tegrity app on your tablet or phone, you will be able to input a code that will allow you to have access to the your tegrity lectures. Click on my account to get the code.

46. Technical Support For technical support, contact: Blackboard Technical Support UTMB Email: Help Desk (UTMB Information Services) Local: (409) 772-5200 Toll-free: (888) 898-2401 Email: ishelp@utmb.edu

47. Student Handbookhttp://shp.utmb.edu/documents/865651_WW_Orientation_Bklt_2013_v2.pdf

48. mySTAR Campus Solutions mySTAR is the Student Information System for UTMB. Log in: https://mystar.utmb.edu/psp/pprd/EMPLOYEE/EMPL/h/?tab=PAPP_GUEST Please contact UTMB Service Desk for mySTAR technical issues. The services of the UTMB Service Desk are available 24 hours a day, 7 days a week. The UTMB Service Desk can be contacted on campus at extension #25200, in Galveston at 409-772-5200, Houston at 281-554-1577, or toll-free at 1-888-898-2401. Less urgent inquiries can also be emailed to ishelp@utmb.edu. Service requests status and new Service requests may also be submitted by visiting http://usd/servicedesk.

49. SHP Website – www.shp.utmb.edu

50. Am I there yet?