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Find out about Service Tire Truck Center (STTC) in these slides and don't forget to visit our website www.sttc.com!
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History of STTC Our Mission: To Provide alternative tire solutions to our customers allowing them to focus on their core business. • Founded by Walter Dealtrey, Sr. in 1955 • First operated as a 3,000 sq. ft. retread shop in the rear of a retail tire store • Retread production originally averaged 6 tires per day and now we do over 1,200 per day • Built on providing better service solutions • Our commitment and dedication to providing exceptional service to our customers was the basis of our success and growth
STTC Today • 48 sales and service locations throughout CT, MA, NY, NJ, PA, DE, MD and VA • More than 850+ trained employees focused on customer satisfaction • More than 250 quick response road service vehicles • Over 35 off-road specific ‘Boom’ trucks • Highly experienced TIA and MSHA certified tire technicians • 3 state of the art Michelin retread facilities producing over 1,000 retreads per day, 1 Oliver retread facility • One of the nation’s top eight independent truck tire dealers and retreaders in the North America. • Remain independently owned and continue our focus to provide exceptional products, services and information
Dedication to Safety STTC is committed to providing a safe working environment for not only our own personnel, but also for everyone involved with our industry. As a company, STTC: • Insured by AAA carriers such as Zurich insurance company • Participate with supplier compliance companies such as Browz, PICS and ISNetworld • Provide Certificate Of Insurance as needed • Employ three T.I.A. (Tire Industry Association) certified instructors which train and certify each of our service technicians • Follow MSHA and OSHA regulations • Many employees with TWIC cards • Vehicles equipped with GPS and Incident Camera systems for added safety focus
Wheel Refinishing Services STTC offers Custom Powder Coat Wheel Reconditioning and Aluminum Wheel Refinishing. These processes not only enhance vehicle appearance, but improve safety and reliability through our intensive inspection process: • Pre-Cure to remove rust, dirt, oils. • Steel Shot Blast • Visual Inspection • Iron Phosphate Primer bath and heated dryoff • Dupont Powder Paint Application • Paint Curing in Custom Oven for 30 minutes • Final Inspection • Robotic aluminum wheel polisher Inspection • VIS-Polish quickly refurbishes wheel and applies a mirror like shine • Money back guarantee
Michelin Retreads • Enhanced retread process vs. competition • Ability to enter a customer’s retread specifications for all applications • Ability to X-ray suspect casings for internal damage • Ability to produce balanced retreads • Therma Cure repairs • Superior retread warranty • Warranty covers casingand remaining tread life • Innovative retread designs, which provide improved fuel economy and lowest cost per mile • Utilizing Michelin’s new tire design technology
Casing Asset Management Customized for each customer’s business, our casing tracking software named “Bib Tread” allows customers to define retread specifications by application, wheel position and casing condition. Bib Tread ensures integrity in every casing and also gathers data producing detailed reports such as: • Reject and Repairs by Vehicle Number • Casings retreaded by tread design • Reject Reason • Repair in Casings • Adjustment Detail • Casing Performance Data • Customer Portal - STTConline.com
Earthmover Retreading Our objective is to design a “Sustainable Tire Program” that will enhance operational safety, increase vehicle uptime and maximize tire life cycle. This is accomplished through: • Over 45 years experience • Global distribution • 35+ Molds • Solid rubber tires • Best In Class Warranty • Certified used tires • Knowledgeable sales staff • Dedicated Logistics • Asset management • ISO Certified Polar Rubber Products
Earthmover Tire Repair – York PA STTC utilizes the Michelin Certified Monaflex Repair System for earthmover tire section repairs. A vulcanized repair system, Monaflex delivers 10 times more tensile strength than chemical tire repair and allows quick turnaround times: • Full-Time dedicated repair team • Best In Class Warranty • Asset management • Casing integrity • Backed by Michelin & Tech International
Preventative Tire Maintenance STTC's comprehensive preventative tire maintenance programs are designed to minimize downtime and keep vehicles running at peak performance. • Performed by certified STTC personnel, preventative maintenance is customized to meet your needs but can include: • Inflation and flat-tire checks using calibrated air gauges • Tread depth measurement for replacement and life cycle tracking • Inspection of tires for damage such as flat spots, cuts, abrasion, tread lifts, mismatched tires, unusual wear patterns, etc. • Wheel inspection to detect misaligned valve stems, spun wheels, missing valve caps, damaged wheels, leaking oil seals, etc. • Tightening of wheel nuts to correct torque
STTC Sustainable Solutions Our objective is to design a “Sustainable Tire Program” that will reduce inventory carrying costs, enhance operational safety, increase vehicle uptime and maximize tire life cycle. This is accomplished through: • Application Specific Tires • Provide total asset accountability • Provide “real” data for business decisions • Consistent pricing • Site Analysis • V-Box Study • Weight Study
Tire Management Offerings At STTC, we remain committed to providing the lowest operating costs possible for our customers by offering all aspects of a tire management program. • On-Site Services: • Installations, removals, repairs and pressure checks • Tire Data Collection: • Tire surveys, tire tracking and budget forecasting • Tire Casing & Inventory Management • Out of Service Tire Analysis & Reporting • Technical Services: • Site condition, weight and V-Box (GPS) analysis • Tire Safety Training • Provided for NESL employees by Michelin and/or STTC trained professionals • Customized End-User seminars
Added Value Items • Tire Pressure Monitor Systems - Maximizing tire performance - Extending casing life cycle - Instant alerts to pressure & temperature changes - Integrated system technology • Haltec System Gauges - Operator/Technician friendly • Total Tire Life – Rim / Wheel Conditioner - Extending life cycle of wheel & rim components - Increased equipment up-time – quicker tire changes
Value Added Propositions • Owner/Operator Discount Program • New tire, MRT retreads and mechanical services • Employee Pricing • Employees receive 10% off the purchase of any purchase of passenger and/or light truck tire. • No charge installation at time of purchase • Dedicated sales personnel to support each customer location with a single source contact for the company • Commercial Sales Team ~ Manufacturer and Service Provider • Earthmover Sales Team ~ Manufacturer and Service Provider • No charge fleet inspections at an agreed upon frequency • Financial Incentives • Possible Volume Bonus discount
Brian Sheaffer Director, Earthmover Sales Brian Sheaffer New England Connecticut New York Upstate Dave Gracki Earthmover Sales Manager Maryland Virginia Jim Bauer Earthmover Sales Manager New Jersey Delaware Philadelphia Darren Apple Earthmover Sales Manager Pennsylvania Western Maryland • STTC Earthmover Account Managers • Established to solely manage Earthmover-designated accounts • Designated account manager for each region