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Unit 2 in an hour. Yeeeeeeeeeeehaaaaaaaaa !!. Marketing Operations Management People in Business Finance. Purpose of Marketing. Marketing M ix. Product: Boston Matrix Product Life Cycle USP. Mass Market Niche Market. Market Share. Promotion: Branding Merchandising
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Unit 2 in an hour Yeeeeeeeeeeehaaaaaaaaa!!
Marketing Operations Management People in Business Finance
Purpose of Marketing
Marketing Mix
Product: Boston Matrix Product Life Cycle USP
Mass Market Niche Market
Promotion: Branding Merchandising PR direct selling
Pricing strategy: Skimming Penetration
Strategy: Price Leaders Price takers
Pricing tactics: Psychological Pricing Loss Leader
Price Elasticity Of Demand
Place: Choosing Distribution Types of dist.
Market conditions Degree of Competition
Capacity Utilisation
Labour Productivity
Labour Turnover
Quality Assurance Quality Control
Sub-contracting Overtime Rationalisation
Total Quality Management
Customer Service Meeting Demand
Working with Suppliers
Technology In Operations
Organisational Structure Job Roles (????)
Hierarchy Span of control Delegation Communication
Workforce Performance (see earlier!)
Recruitment: Identifying Vacancy to Receiving applications
Recruitment: Job description Job specification
Selection: Interview Assessment Tests
Training: On and off job induction
Developing Your workforce…
Motivation Empowerment Job design Job enrichment Job enlargement
Budgets: Calculate Benefits drawbacks
Variance Analysis To help decisions
Cash flow: Causes of problems
Cash flow: Improving – Overdraft S & L; Factoring etc.
Measure profit: Net profit Return on capital
How to Improve profit (costs down Prices up)
Difference Between Cash and Profit