Today’s To-Dos

1. Today’s To-Dos • 期中考卷：發卷與討論 • 未來2週預告 • 11/27 創新傳布 (大眾傳播) • 課本第5-6章 • 新事物傳播 • 12/4 傳播者研究 (大眾傳播) • 課本第7-8章 • 影片討論：The Paper • 台北醫學院 評鑑參訪 Nonverbal Communication

2. Focus Questions • What is nonverbal communication? • To what extent can we read others’ nonverbal behaviors? • How does nonverbal communication regulate interaction? • How does nonverbal communication express the balance of power between people? • How does nonverbal communication express cultural values? • What does silence mean? Nonverbal Communication

3. Nonverbal Communication • Actions speak louder than words! • Facial expressions • Eye contact • Body postures • Physical Objects • Utterance • Others… 1986 Nonverbal Communication

4. Warming up…. Mr. Bean Going out with Girl Friend… 07:47 Chaplin’s Gold Rush-1925 (Table Ballet)… 01:01 Nonverbal Communication

5. Principles of Nonverbal Comm. • Account for 65-93 % of meaning in communication • Nonverbal comm. can be ambiguous • Spreading fingers → V • Victory;Peace (60s); 照相時的”Yeah!” • Nonverbal comm. interact with verbal comm. (5 ways) • Repeat, highlight, complement, contradict, substitute Nonverbal Communication

6. Principles of Nonverbal Comm. (2) • Nonverbal comm. can regulate interaction • Cues for speaking and silence • Can establish relationship-level meaning • 3 dimensions: Responsiveness, liking, power • Silence: a powerful form of nonverbal comm. • Reflects cultural values • Most nonverbal comm. isn’t instinctual but learned thru socialization • Territoriality (private spaces) • Time consciousness • Norms of “touching” p.130 Nonverbal Communication

7. 9 Types of Nonverbal Behaviors • Kinesics (Body positions & motions & face) • 1968 Olympics incident (gloved fist - see next slide) • Haptics (Physical touch) • Babies in healthy & disturbed families ; p.134 • Physical appearance • Height, skin color, size • Fortune reading • Artifacts (personal objects) • Identity: lace, color • functional for male Nonverbal Communication

8. Gloved Fist as a Sign of Black Unity • 1968 Olympics in Mexico City • Tommie Smith & John Carols as Gold & Bronze • US team expelled • Martin Luther King: I have a dream… Nonverbal Communication

9. 牽手與靜坐 Nonverbal Communication

10. 超猛的Yeah! Nonverbal Communication

11. 9 Types of Nonverbal Behaviors (2) • Proxemics (personal space) p. 137 • Environmental factors • Music, light in restaurants • Chronemics (perception & use of time) • Paralanguage (vocal qualities) • 你吃飽了(厚)！ • Silence Nonverbal Communication

12. 餐桌座位（ Proxemics ﹔一般性的原則） • 商務(西式)︰正對門的位置是買單的位置，右手是貴賓，對面最好坐自己的助手(副主陪、女主人)。先請女士（主客）就座。 • 中式︰主客也各有其位，但由主人來安排座位，主座一定是邀請人，即買單的人，一般是距門口最遠的正中央位置 。 Nonverbal Communication

13. Nonverbal Messages 02:35 Nonverbal Communication

14. Guidelines for Effective Nonverbal Communication • Monitor your nonverbal communication • Be tentative when interpreting others’ nonverbal communication • Personal qualification • Generalization issue • Contextual qualification • Settings, surroundings (home vs. conference room) Nonverbal Communication

15. Communication case study • A project is meeting to discuss the most effective way to presents its recommendations for implementing a flextime policy on a trial basis. … 02:34 Nonverbal Communication

16. Discussion: • Identify non-verbal behaviors that regulate turn-taking. • Identify non-verbal behaviors that express relationship-level meaning (liking & disliking). • How do artifacts affect interaction of the team? Nonverbal Communication

17. Service Provider (3 scenarios) Observe each service provider’s non-verbal behavior, and interpret their attitude. (Next slide: mute video clips) Nonverbal Communication

18. Nonverbal Communication

19. Your Observation? Nonverbal Communication