Agenda

1. 10 years of experiences with smart homes for older people Ad van Berlo, PhD, MSc, MASmart Homes Foundation Eindhoven, The Netherlandswww.smart-homes.nl, info@smart-homes.nltel. +31 497 514984fax +31 497 518542

2. Agenda Introduction Drivers for breakthrough of networked houses Home automation for older people Experiences and reactions of older residents Barriers to overcome for successful introduction The Smartest House of the Netherlands Future developments Technology and ethics Conclusions

3. Agenda Introduction Drivers for breakthrough of networked houses Home automation for older people Experiences and reactions of older residents Barriers to overcome for successful introduction The Smartest House of the Netherlands Future developments Technology and ethics Conclusions

4. Smart Homes • Platform for exchange of information on smart homes and smart living to consumers and professionals • Projects on new technology • Concept design and consultancy at implementation in house building projects • Products and instruments • The Smartest House of the Netherlands • Seminars, magazine, technical designs

5. Definition of smart homes Homes in which technology and services have been integrated via home networking for a better quality of housing and living. Areas of application are: Home automation & energy control Information & communication Work & productivity Entertainment

6. A smart house

7. NICs: 10BT, HPNA, 802.11 Remote Access Kabel / DSL / V.90 / ISDN PC Video Peripherals Universal Messaging Firewall / Security WebPad PDA Countertop IA Internet audio IA A smart house:From the viewpoint of work & productivity HPNA, 10Base-T, 802.11, PLC

8. Set Top Box Interactive TV Audio equipment TV IEEE 1394 DVD Video Routing Home Remote Gaming MP-3 A smart house:From the viewpoint of entertainment Internet Radio HPNA, 10Base-T, 802.11, PLC IEEE 1394, IrDA, MediaWire

9. Gateways IP telephony Wireless teleph. IEEE 1394 Fixed teleph. Videophone Answering mach. The smart house:From the viewpoint of communication & info Virtual Home PBX HPNA, 10Base-T, 802.11, PLC IEEE 1394, IrDA, MediaWire POTs, HPNA, 10Base-T, DECT

10. IEEE 1394 A smart house:From the viewpoint of home automation Security Gateways Light scenarios Voice control Access control Care & telemedicine Telemetry HPNA, 10Base-T, 802.11, PLC IEEE 1394, IrDA, MediaWire POTs, HPNA, 10Base-T, DECT X-10, LON, Konnex

11. What has been realized? • Complete networked homes • Demonstration houses in Europe: • London, Milan, Zurich, Duisburg, Stockholm, Glasgow, Helsinki, etc. • The Smartest House of the Netherlands • Luxurious villa’s • Single network islands • Hundreds of thousands of homes Europe-wide • Stand-alone plug & play tools • Hundreds of thousands world-wide

12. Definition of smart homes Homes in which technology and services have been integrated via home networking for a better quality of housing and living. Areas of application are: Home automation & energy control Information & communication Work & productivity Entertainment

13. Agenda Introduction Drivers for breakthrough of networked houses Home automation for older people Experiences and reactions of older residents Barriers to overcome for successful introduction The Smartest House of the Netherlands Future developments Technology and ethics Conclusions

14. The changing society (1) Socio-demographic developments stronger need to use time more efficiently; more older people, “double ageing effect” less younger people; less voluntary work and family care; individualization and emancipation; more single person households; multicultural society.

15. The changing society (2) Economic developments own house becomes more important: center for living, working, leisure, learning; higher income: more spending in housing; higher pensions, more wealth; limited mobility in home-work traffic; liberalization of energy, telecom, etc; more efficiency in service delivery.

16. The changing society (3) As a consequence: changing demands house becomes a multifunctional space; more differentiation and flexibility in layout; demand for more care and services; communication at any place at any time; teleworking, teleconferencing; telemonitoring, telemedicine, telelearning, etc.

17. PhoneLine Broadband Broadband PhoneLine Internet Everywhere Internet Internet as a driver for home networking 2 MultipleInternetDevices 2004 2000 1 InternetAccessDevice 3 MultipleConnectedDevices From: Greenhalgh, Intel

18. Use of wireless networks Range 0 - 10m 0 - 100m 0 - 10 km Personal Area Network Local Area Network Wide Area Network HomeRF IEEE802.11b Bluetooth TDMA / CDMA / GSM --> GPRS / WCDMA / G3

19. Web Shopping more services, products better prices Fast Internet Always on, flat rate, megabit speeds Web Radio 7000+ radio stations on the Web Video Content Video cameras, clips applications, games Broadband as a driver for home networking Broadband Battle DSL v Cable v Fiber From: Summala, 3Com (2000)

20. Agenda Introduction Drivers for breakthrough of networked houses Home automation for older people Experiences and reactions of older residents Barriers to overcome for successful introduction The Smartest House of the Netherlands Future developments Technology and ethics Conclusions

21. Home automation In early stages of application Up to 2003: limited implementation: unknown at consumers and suppliers costs standardisation sophisticated technology From 2003: in The Netherlands breakthrough in 55+ sector

22. What has been achieved? From 1998: start with demonstration projects for 55+ consumers Apartment flats with 20 - 60 apartments Key applications: security, care and comfort Access control: camera, chip card, electronic lock, access for care givers, intruder alarm Active emergency alarm, passive alarm, smoke alarm Automatic lighting, light scenarios, screens

23. Magnetic card to open the central access door and front door

24. TV and personal safety alarm

25. Gas stove and gas detector

26. Central switch in entrance hall

27. Waterflowmeter for inactivity

28. Central switch above bed

29. Screens and connection for curtains

30. Automatic curtain

31. Movement detector for automatic light at night

32. Some cost factors Limited extra payment per month: 15 Euros Investment in quality by housing associations for social sector Real costs: 4000 - 7000 Euros per house 2 - 4 % of investment costs Middle segment: tenant pays all costs: extra monthly rental fee up to 10 %

33. Agenda Introduction Drivers for breakthrough of networked houses Home automation for older people Experiences and reactions of older residents Barriers to overcome for successful introduction The Smartest House of the Netherlands Future developments Technology and ethics Conclusions

34. Experiences and reactions of older people (1) • All happy to move to sheltered housing, with protection, safety and security; • One did not particularly ask for a smart house, because one did not know about the advantages; • Moving into a new house plus adapting to new things, such as house on/off, automatic lights, intruder alarm, was difficult;

35. Experiences and reactions of older people (2) • Gradual introduction with much better explanation was desired in many cases; • Not all functions are required and desired; • Large number of false alarms in the first days; • Still some people do not like the extra handling: there should not be extra buttons; • Buttons: sometimes at wrong place or not understandable at all;

36. Take old bed to the new house…

37. Buttons above the bed ….

38. Picture of visitor on TV and mobile screen ….

39. Three possibilities for lamp on the ceiling, but not the right one ….

40. Two bed cords: one for active alarm, one for switch off the light..

41. In the kitchen…

42. Remote control for lighting, heating, TV, screens

43. Experiences and reactions of older people (3) • There is an overall feeling of more safety and security and guarantee for care; • After a year: one does not want to miss it and is proud on it.

44. Agenda Introduction Drivers for breakthrough of networked houses Home automation for older people Experiences and reactions of older residents Barriers to overcome for successful introduction The Smartest House of the Netherlands Future developments Technology and ethics Conclusions

45. Bottlenecks • Current electro technical infrastructure has not changed for more than 40 years; • Sector not very enthused to co-operate: not enough skilled workers for regular work; • No standard for new infrastructure; experts have different opinions.

46. Barriers to overcome (1) • Future-proof structured wiring and flexible electro technical infrastructure needed; • In new houses: many extra outlets, cables (also for broadband); • in existing dwellings: • wireless and powerline • via new skirting-boards

47. Entrance hall in retrofit house

48. Large number of electrical outlets

49. Outlets not always at right place

50. Barriers to overcome (2) • interface must be extremely simple; • project developers and housing associations want proven technology, no risks; • installation company should be a system-integrator and be a full partner of the building team; • need for service providers, call centres, etc.