Your community legal clinic

1. Your community legal clinic www.communitylegalcentre.ca 158 George Street, Level 1 Belleville, ON K8N 3H2 Tele: (613) 966 8686 Toll Free: 1 877 966 8686 Fax: (613) 966 6251 TTY: (613) 966 8714

2. Who We Are • A non-profit community legal clinic • Funded by Legal Aid Ontario and other partners • Governed by a community-based Board of Directors • Employs lawyers, legal workers, and intake staff • Strong volunteer program • Provide FREE referrals, legal information, advice, assistance and representation to people living on a low income www.communitylegalcentre.ca

3. Mission Statement CALC provides access to justice through quality legal services, advocacy, and information for people living on a low income or in poverty www.communitylegalcentre.ca

4. Vision and Values Vision We strive to achieve social justice with dignity by influencing change in our community, our institutions and the law. Values We believe: ● Justice is a right for individuals and communities ● In being client centered and accessible ● Every person is of infinite value ● In being responsive to, and collaborative with, our community ● In creative, innovative and effective services and work www.communitylegalcentre.ca

5. Types of Services • ●Direct client services • ● Community Development • ● Law Reform & Systemic Advocacy www.communitylegalcentre.ca

6. Direct Client Services ● Referrals ● Legal information and summary advice ● Self-help ● Brief services ● Duty counsel ● Representation before courts and tribunals ● Triage and holistic service delivery approaches www.communitylegalcentre.ca

7. Community Development Spectrum of Strategies Speaking engagements and legal education workshops Developing public legal education (PLE) materials Developing coalitions & campaigns Producing newsletters Social Networking Hosting conferences Systemic advocacy Community organizing Community Outreach Media Work (print, radio, television) Developing Websites Community participatory action research Working with community groups and networks Popular Education Building awareness about social injustice Enhancing community capacity building: relationships and social capital www.communitylegalcentre.ca

8. Law Reform and Systemic Advocacy ● Meeting with politicians at all levels of government ● Appellate work and test case litigation ● Advocating for changes to laws and program delivery ● Creating awareness about need for law reform ● Working with groups on law reform projects ● Preparing briefs and submissions to government bodies www.communitylegalcentre.ca

9. Conditions of Service • ● There are no fees for our services • ●Clients must meet financial eligibility and case selection criteria • ●Clients may be asked to pay for legal disbursements www.communitylegalcentre.ca

10. Legal Help • Some examples of the • legal services we offer www.communitylegalcentre.ca

11. Legal Help Areas of Law • Housing rights: Tenants rights and obligations • Residential Tenancies Act • Property Standards • Social Housing • Income Security • Welfare/Ontario Works • Ontario Disability Support Program • Canada Pension Plan Disability • Employment Insurance www.communitylegalcentre.ca

12. Legal Help Areas of Law • Employment Rights • Occupational Health & Safety • Employment Standards • Wrongful dismissal, sexual harassment • Workplace Safety and Insurance Board • Criminal Injuries Compensation • Human Rights & Vulnerable Communities • Special Education • Consumer Law www.communitylegalcentre.ca

13. Tenant Hotline On Home page And Tenant Page www.communitylegalcentre.ca

14. Services in Rural and Remote Communities • Satellite offices in: • Bancroft • Madoc • Napanee • Picton • Trenton www.communitylegalcentre.ca

15. Special Services & Outreach to Deaf Community • Deaf intake guide • Interpreters and Video Remote Interpretation • TTY availability • Email and text access http://www.communitylegalcentre.ca/Services/Deaf.htm www.communitylegalcentre.ca

16. Public Legal Education www.communitylegalcentre.ca

17. Legal Education www.communitylegalcentre.ca

18. Community Action Research Communities Taking Action - April 2005Led to creation of Affordable Housing Action Network (AHAN) Interviewed 781 households: Homeless; At risk of being homeless; Precariously housed; Low income households Action Plan developed: comprehensive recommendations including property standards enforcement, homelessness prevention, and creation of an Action Network with diverse partners Two task forces established: Community Capacity Building, Advocacy & Awareness Task Force; Bricks and Mortar Task Force Current information: http://www.hastingshousing.com/ahan/index.cfm www.communitylegalcentre.ca

19. Law Reform www.communitylegalcentre.ca

20. What We Don’t Do • ● We do not handle the following areas of law: • Real Estate, Family Law, Criminal law • ● We do not issue Legal Aid Certificates • ●For criminal and family law issues call the Legal Aid Customer Service Centre: 1-800-668-8258 www.communitylegalcentre.ca

21. 1 800 668 8259 Customer Service Centre Duty Counsel Advice Counsel Certificates JOT Staff Lawyer Family Law Information Centre Resources • Legal Aid Ontario www.communitylegalcentre.ca ● www.legalaid.on.ca

22. Your Legal Rights Ministry of the Attorney General More Resources http://yourlegalrights.on.ca http://www.attorneygeneral.jus.gov.on.ca/ www.communitylegalcentre.ca

23. Contact Us Our Service Area and Contact Information • Service Area • Hastings County • Prince Edward County • Southern half of Lennox • & Addington County • Office Locations • Belleville • Bancroft • Madoc • Napanee • Picton • Trenton • Head Office (Belleville): • 158 George Street, Level 1 • Belleville, ON K8N 3H2 • Phone: 613-966-8686 • Toll Free: 1-877-966-8686 • Fax: 613-966-6251 • TTY: 613-966-8714 • Toll Free TTY: 1-877-966-8714 www.communitylegalcentre.ca