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Heartland eLearning Conference February 25–26 University of Central Oklahoma. Dr. Ed Cunliff Professor, Adult and Higher Education UCO ecunliff@uco.edu.
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Heartland eLearning Conference February 25–26 University of Central Oklahoma Dr. Ed Cunliff Professor, Adult and Higher Education UCO ecunliff@uco.edu
"Yet, there has been a growing sense of tension in the leadership literature that models of leadership that were designed for the past century may not fully capture the leadership dynamic of organizations operating in today's knowledge-driven economy.".. Lichtenstein et al. (2007)
“According to a recent study conducted by Maritz Research, trust in leaders is distressingly low with only seven percent of employees believing that ‘senior management’s action are completely consistent with their words’ and only 25% agreeing ‘that they trust management to make the right decisions in times of uncertainty’Maritz Research (2010), p.1)” Caldwell, C. et. Al (2012)
“The dogmas of the quiet past are inadequate to the stormy present. Because our situation is new, so we must think anew and act anew…. It is not whether any of us can imagine better, but whether all of us can be better.” Abraham Lincoln, 12/1/1862 Address to Congress
E L E A D E R S H I P
Complexity Listen Cultural Literacy Alone time Adaptability Collaborative Reinvention Support innovation Ethics Multiple intelligence Power in focus
“Because the problems addressed by many organizations are exceedingly complex, one step they can take to increase the social return on their investments is to think systemically (vs. linearly).” Stroh, P. & Zurcher, K. (2012) ComplExity- Open to systems thinking, non-linear "Complexity theory reminds us that our mechanistic belief structures are ill conceived. We cannot control everything, and we must now engage in more emergent, integrative thinking to envision change." Edmund O'Sullivan (2012)
“So, leaders must work to establish closeness, trust, and cohesiveness among their followers and peers, and they must increasingly achieve this objective in online environments.” Kolb, D.G., et al (2009) Listening- Face to face and in other ways “Leaders today need even more skill in ‘listening’ to other views, constructively asserting their own, and being willing to challenge their own assumptions.” G. McGonagilland T. Dorffer (2012)
“We are now living through the third great power shift of the modern era. It could be called ‘the rise of the rest.’ Over the past few decades, countries all over the world have been experiencing rates of economic growth that were once unthinkable. “ Zakaria, F. (2009) Cultural Literacy- acceptance of individual and cultural differences “A person’s capability for successful adaptation to new cultural settings, that is, for unfamiliar settings attributable to cultural context.” Earley, C and Ang, S. (2003)
"Solitude is where you find yourself, so that you can reach out to other people and form real attachment. " Sherry Turkle (2012) Alone Time - critical self-reflection “I have to slow myself down. I have such a sense of urgency with everything; I like to succeed or fail rather than never try. But I end up taking on too much.” Stuart McClure (2012)
“At the end of the day, openness is America’s greatest strength. … It has thrived because it has kept itself open to the world—to goods and services, to ideas and inventions, and, above all, to people and cultures.” Zakaria, F. (2009) ADaptability- must be learners themselves “Generation Flux describes the people who will thrive best in this environment. It is a psychographic, not a demographic- you can be any age and be GenFlux. Their characteristics are clear: an embrace of adaptability and flexibility; an openness to learning from anywhere; decisiveness tempered by the knowledge that business life today can shift radically every three months or so, as Levie says.” Safian, R. (2012)
"At IDEO, we believe that innovation happens through networks of inspired people, and we consider our community to be one of our strongest assets." IDEO (2013) CollaborativE - inclusive decision-making, synergy “Generating ideas to solve problems is the currency of the future; teaming is the way to develop, implement, and improve those ideas.” Edmondson, A. (2012)
“We have to ask ourselves, Are we needed? Are we required? And are we the best people to be doing what we are seeking to do?” ShaifaliPuri(2013) Reinvention - self, organization, product “It’s easier to start with creativity, and then put structures around that, than the other way around.” Terri Kelly (2012)
“We have so many initiatives, and some of those are complete shit… But it doesn’t matter, because we will learn from them, and we’re willing to take the risk.” NiklasHed(2012) “But to create and sustain change, you’ve got to act more like a coach and less like a scorekeeper. You’ve got to embrace a growth mindset and instill it in your team.” Heath, C., and Heath, D. (2010) Support - innovation, must accept mistakes and avoid blame
“In a diverse and chaotic world, moral integrity has to be at the very heart of leadership. In times of chaos, people expect leaders to bring certainty and order to their world.” Branson, C. (2010) “Here’s the definition of stewardship to consider: stewardship is what we do after we say we believe. It’s how your people live out your mission statement, your values statement, you need to understand in living out that stewardship that people listen with their eyes, they do not listen with their ears.” Franc Bucaro, (posted 12/20/2012)
“… you need all kinds of intelligence in all parts of a business. You can’t have people siloed in their particular areas of strength. You have to value all styles, because you will never know which type will solve a problem.” Landgraf, J. (2012) Multiple Intelligences - seek different perspectives “The key is balance. Having some colleagues who are less open to change is good, as a counterweight.” Robert Safian, (2013)
“Attention continually reshapes the pattern of the brain. Among the implications: People who practice a specialty every day literally think differently…” Schwartz, J. & Rock, D. (2006) Power in focus - best decisions closes to the problem, persistence “To strip an idea down to its core, we must be masters of exclusion. We must relentlessly prioritize. … We must create ideas that are both simple and profound. The Golden Rule is the ultimate model of simplicity: a one-sentence statement so profound that an individual could spend a lifetime learning to follow it.” Heath, C. & Heath, D. (2008)
Complexity Listen Cultural Literacy Alone time Adaptability Collaborative Reinvention Support innovation Ethics Multiple intelligence Power in focus
References: • Earley, C and Ang, S. (2003). Cultural intelligence. CA: Stanford University Press • Edmondson, A. (2012). Teaming: how organizations learn, innovate, and compete in the knowledge economy. CA: Jossey-Bass. • Friedman, T. (2007). The world is flat. New York: Picador. • Goldstein, J. A. and Lictenstein, B. B. (2007). Complex systems leadership theory: new perspectives from complexity science on social and organizational effectiveness (Exploring Organizational Complexity). Mansfield, MA: ISCE Publications • Goleman, D., Boyatzis, R., McKee, A. (2002). Primal leadership. MA: Harvard Business School Press. • Heath, C. & Heath, D. (2008). Made to stick. New York: Random House. • Heath, C., and Heath, D. (2010). Switch, how to change things when change is hard. New York: Broadway Books. • Northouse, P.G. (2004). Leadership. Los Angeles: Sage. • Patterson, Grenny, McMillan, Switzler (2012). Crucial conversations. New York: McGraw Hill. • Senge, P. (1990). The fifth discipline. New York: Doubleday Currency. • Sibbet, D. (2011). Visual teams. New Jersey: John Wiley & Sons. • Zakaria, F. (2009). The post-american world. New York: Norton & Company.
Your Thoughts? Ideas? Please share them with me: Dr. Ed Cunliff Professor, Adult and Higher Education UCO ecunliff@uco.edu 405-974-2972
Resources Edmund O'Sullivan, Deep Transformation, Forging a Planetary Worldview (chap 10). in Taylor, E. Cranton, P and Associates (2012). The Handbook of transformative learning. CA: Jossey-Bass. Lichtenstein et al. 2007Complexity leadership theory Maritz Research (2010), p.1)” Caldwell, C. & Dixon, R.D. & Floyd, L.A. & Chaudoin, J. & Post, J. & Cheokas, G.(2012). Transformative Leadership: Achieving Unparalleled Excellence. Journal of Business Ethics, 109, 175. Doi:10.1007/s10551-011-1116-2
Stuart McClure in FastCompany.com Dec.12/Jan13 p 64 started Cylance (after being with McAfee as CTO) quote from Sherry Turkle in presentation on TED.COM "Alone Together" posted April, 2012 P. 343 Kolb, D.G., Prussia, G., Francoeur, J. (2009). Connectivity and Leadership: the Influence of Online Activity on Closeness and Effectiveness. Journal of Leadership & Organizational Studies. Grady McGonagill and Tina Dorffer in The Systems Thinker, V 23 N 3, April 2012 Adaptability Zakaria, F. (2009). The post-american world. New York: Norton & Company. P. 258
Edmondson, A. (2012). Teaming: how organizations learn, innovate, and compete in the knowledge economy. CA: Jossey-Bass. from IDEO web site http://www.ideo.com/people, 1/24/13. P. 5 Cultural Intelligence Earley, C and Ang, S. (2003) CA: Stanford University Press Terri Kelly CEO of WL Gore and Assoc in FastCompany.com, Nov 2012 p. 106 by Safian, R. Secrets of the Flux Leader
Quote NiklasHed (of Angry Birds), in Fastcompany.com Dec 2012/Jan 2012 “a Little Birdie Says…” by Jason Feifer Heath, C., and Heath, D. (2010). Switch, how to change things when change is hard. New York: Broadway Books. Landgraf, J. (Nov. 2012). …… he’s President and General Manager of FX Networks, …. Fastcompany. P. 102 Quote from Robert Safian, editor in chief, Scenes from the Genflux Salon, Fastcompany.com, Feb. 2013 Challenges to Ethical Leadership in 2013, Posted December 20, 2012 Franc Bucaro, (posted 12/20/2012) Challenges to Ethical Leadership in 2013. The Sustainable Business Forum. Branson, C. (2010). Ethical Decision Making: Is Personal Moral Integrity The Missing Link?. Journal of Authentic Leadership in Education, 1,1.
Safian, R. (Nov. 2012) Secrets of the Flux Leader in the FastCompany.com, p. 98 Schwartz, J. & Rock, D. (2006). The Neuroscience of Leadership. Strategy+Business, issue 43, Summer. ShaifaliPuri Ex Dir of Scientists Without Borders, interviewed in The Art of Dialogue. Fastcompany.com. Feb. 2013 Stroh, P. and Zurcher, K. (2012). Acting and Thinking Systemically. The Systems Thinker, 23,No. 6. Zakaria, F. (2009). The post-american world. Heath, C. & Heath, D. (2008). Made to stick. New York: Random House.