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Multiple Indicator Cluster Surveys Survey Design Workshop. Fieldwork : Survey Quality Control. MICS Survey Design Workshop. Objectives. Identify factors affecting the accuracy and reliability of survey data How to prevent and correct errors
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Multiple Indicator Cluster SurveysSurvey Design Workshop Fieldwork: Survey Quality Control MICS Survey Design Workshop
Objectives • Identify factors affecting the accuracy and reliability of survey data • How to prevent and correct errors • The essential role of supervision in the field and providing feedback to the team
Accuracy and reliability The accuracy (or validity) of a measurement is concerned with the net difference between the mean of the measurements obtained and the true value (related to the size of the bias) The reliability (or precision) of a measurement refers to the degree to which repeated measurements give consistent values (related to the size of the confidence interval)
Accuracy and reliability Unreliable but accurate imprecise but unbiased Unreliable & inaccurate imprecise & biased Reliable but inaccurate precise but biased Reliable & accurate precise & unbiased BIASED
Overview of presentation Data collection Field supervision
Data Collection Organisation of daily work, Security of staff and equipment
Data Collection: Implementation of sample • Non-response: failure to obtain information for selected households, eligible women, or children • A potentially serious bias that can be minimized • Interviewers will need to make return visits to households (call-backs)
Data Collection: Implementation of sample Types of non-response: • Interviewer is unable to do the selected household • Interviewer unable to meet eligible respondents • Respondent refuses to be interviewed
Data Collection: Implement. of sample Types of non-response: • Interviewer is unable to do the selected household. Why? • Structure not found • Occupied structure inaccessible • Structure non-residential, vacant, or demolished
Data Collection: Implement. of sample Types of non-response: • Interviewer unable to meet eligible respondents. Why? • No one at home at time of call • Respondent temporarily absent • Will need call-backs
Call-backs • Interview that is not completed requires a “call-back” or follow-up visit • Three call-backs required (different times and days) • Supervisors and interviewers keep track using control sheets • Requires good tracking of work to ensure that all planned interviews are completed before leaving cluster
Data Collection: Implement. of sample Types of non-response: • Respondent refuses to be interviewed. Why? What to do? • Approach respondent from her point of view • Postponed interview to another day • Have supervisor/field editor revisit the respondent • The number of refusals should be closely monitored. Need to find out reasons for frequent refusals.
Data Collection: Monitoring field work • Training is a continuous process • Observation and supervision throughout the fieldwork are a part of the training • Team supervisors and field editors play very important roles in continuing this training and in ensuring the quality of MICS data
Data Collection: Monitoring field work • Fieldwork control sheets • Direct observation of interviews • Review of completed questionnaires (editing) • Spot-checking households and HH composition
Systematic Spot Checking • How to spot-check household composition? • Supervisors should complete columns 2-6 in the HH questionnaire and compare with that of the interviewer • Check about 5% of households (5-6 per week) • All team members must be spot-checked; provide feedback if necessary
Fieldwork Control Sheets • Interviewers’ work is monitored and evaluated by keeping accurate record of assignments • Both supervisors and interviewers have control forms to maintain • These forms should be returned to the director of field operations along with the completed questionnaires • Interviewer is responsible for ensuring that control sheet is up-to-date
Observing Interviews, part 1 • To evaluate and improve interviewer performance • To look for errors and misconceptions that cannot be detected through editing • Why? Precise but inaccurate answers • Who observes? The supervisors or field editors • Who should be observed? Every interviewer • To check if interviewer is editing h/er own work before leaving HH
Observing Interviews, part 2 • How often? 5-6 interviews per week, more at start of fieldwork • How? Just take notes without disrupting the interview • What to do after? Supervisors reviews questionnaires with interviewer, highlight issues and proposes solution and training
Editing Questionnaires in the Field • Fundamental to survey quality • Need to ensure: • Accurate and complete information in each questionnaire • Correct count of questionnaires
Editing Questionnaires in the Field • Done daily by field editor; supervisor can assist • Editing of all questionnaires must be completed BEFORE leaving cluster • Results and errors are discussed with interviewers • Interviewers should go back to HH for correction
Evaluating Interviewers Performance • Daily discuss the quality of interviewers work • Point out mistakes discovered during observation of interviews or noticed during editing • Discuss examples of actual mistakes, but be careful not to embarrass individual interviewers. • Re-read relevant sections from the Interviewer's Manual with the team to resolve problems. • Encourage the interviewers to talk about any situations they encountered in the field • Discuss whether situations are handled properly, and how to do it in the future
Overview of presentation Data collection Field supervision
Field supervision • Who should go to Field supervision? • Supervision team, Senior staff from Implementing agency, stakeholders, UNICEF staff (except if strategic or political, avoid “supervision tourism”) • ToR for the supervision team (around Quality control) with report after each mission Very important to put in place within the first week of fieldwork (if possible, start fieldwork in one central location)
Field Supervision • Why • Bring equipment, money, questionnaires … • Visit teams to observe interviews, review work • Re-visit selected clusters; spot-check households • Bring back completed and edited questionnaires to central location for data entry
Field Supervision: Field Check Tables (FCT) • FCT are an essential tool for field supervision • Based on already entered questionnaires brought back from fieldwork by supervision missions • Generated by data entry teams on a weekly basis • Provide a full range of information about the quality of the data already collected • Provide information on the work of each team and each interviewer • To be shared on a regular basis with RO and HQ • Survey Coordinators: Don’t go out without them
FCT : What else ? USE THEM! USE THEM! USE THEM!