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CONSUMER AWARENESS of ENTERTAINMENT and PARENTAL CONTROLS. Prepared by SMG Research for ClearPlay Mike Butler Nathan Meacham Chris Bentley. Introduction. Company Overview Demo Research Objectives. ClearPlay.
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CONSUMER AWARENESS of ENTERTAINMENT and PARENTAL CONTROLS Prepared by SMG Research for ClearPlay Mike Butler Nathan Meacham Chris Bentley
Introduction • Company Overview • Demo • Research Objectives
ClearPlay • ClearPlay filters skip or mute objectionable content from movies as they play without altering the DVD • Currently available on PC’s and laptops connected to the web for a monthly fee of $6.58 (free 30 day trial) • New product offering will include a “ClearPlay” ready DVD player with monthly updates of new ClearPlay filters
Research Objectives • Determine market awareness of parental controls available today • Determine features and functionality in future offerings • Identify consumer price sensitivity of parental controls
Secondary Research • 2001 Kaiser Family Foundation survey found that only 17% of families use parental controls on televisions • USA Today poll found:
Primary Research • Phone Survey • Focused on: • Means of movie viewing • Types of media devices • Knowledge and use of parental controls • Market perception of parental controls • Price sensitivity of consumers
Why Don’t You Use Parental Controls? • I didn’t know it had Parental Control features • They don’t have Parental Control features • Too complicated • Too restrictive • Don’t have children • Not important to me
V Chip Technology • In July 2000, the FCC mandated that all TV’s over 13” manufactured contain V Chips for parental control • 51.1% of the people don’t know how a v-chip works, 35.6% don’t know what a v-chip is. And, only 13.3% of respondents know what a v-chip is and how it works. • Significant relationship between those who know how a v-chip works and those who are willing to pay extra for a DVD player with content editing features.
Recommendations • Establish Marketing Campaign for Parental Control Awareness • Launch Extensive Marketing Campaign for ClearPlay • Investigate Internet Options • Increase User Friendliness