1 / 18

Public Services Card Enhancing Services

Public Services Card Enhancing Services . Bernard Fitzpatrick – DSP Seminar on Quality Customer Service Thursday 13th December 2012. Public Services Card. Background – SAFE Design Requirements Security Features Progress to Date and Next Steps Immediate Benefits Questions and Answers.

shana
Download Presentation

Public Services Card Enhancing Services

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Public Services Card Enhancing Services Bernard Fitzpatrick – DSP Seminar on Quality Customer Service Thursday 13th December 2012

  2. Public Services Card • Background – SAFE • Design Requirements • Security Features • Progress to Date and Next Steps • Immediate Benefits • Questions and Answers

  3. SAFE Principles • Standard Authentication Framework Environment • Rules based standards for establishing and authenticating identity • Facilitate access to public service across multiple channels • Identity token – e.g. the PSC

  4. SAFE Levels • Safe 0 = No assurance of identity – not currently holder of a PPS number • Safe 1 = Balance of probabilities – current holders of a PPS number • Safe 2 = Substantial assurance – backed up by photograph and signature • Safe 3 = Beyond reasonable doubt – fingerprint captured at registration and digitally stored on the PSC

  5. SAFE Level 2 • Minimum authentication level for PSC and most public services • Robust “Face to Face” registration in a designated SAFE Registration Office • Reduced Process – Known Customers • Capture of photo and signature • Proof of identity and evidence of address

  6. Design Requirements • Standard “credit card” size • Multiple protection mechanisms • Immediately recognisable as being for use in the Public Services of Ireland • Comply with the best practice on accessibility/Official Languages Act

  7. Data Inscribed on the Card(Section 263,SWCA 2005 as amended) • Name • PPS number • Photograph • Signature • Card issue number, and • Expiry date

  8. Data Encoded on the Card (Section 263,SWCA 2005 as amended) • Date of birth • Sex • All former surnames (if any) of mother • Place of birth • All former surnames (if any) • Nationality • Name • PPS number • Photograph • Signature • Card issue number • Expiry date

  9. Multiple Security Features • Polycarbonate Card • Laser Engraving • First Line Security Features (3) • Easily and speedily recognisable • Second Line Security Features (?) • Require specialist equipment • Third Line Security Features (?)

  10. Phase 1 - Complete • Managed Service Provider • Design of physical PSC and its associated management systems • Internal system design to support robust SAFE registration and generate PSC requests • Accelerated roll-out of SAFE Registration functionality • Volume production commenced July 2012 following pilot

  11. Phase 1 – Remaining Elements • Application of Facial Image Matching Software • Enhance the security environment using Hardware Security Modules

  12. Phase 2 • Free Travel variant of PSC • Juvenile variant of PSC • Staff card – biometric trial • Pin Mailer • Card Reader Simulator • Provision of on-line authentication

  13. SAFE Registration Process • SAFE 0 to 2 : DSP dedicated PPS number registration centres • SAFE 1 to 2 : Local/Branch Office network • Supplementary options under consideration • Other Agencies

  14. Use Outside DSP Environment ? • EU Residence Permit? • NTMA? • Garda Age Card? • Others?

  15. Immediate Benefits • Validation of Identity – provided SAFE principles are not undermined • Potential for substantial reduction in the rate of fraud and error • More secure payment token – chip and pin • Replacement of current insecure cards • Data enrichment – SAFE 2 registration • Efficiencies across the Public Service

  16. Public Services Card Questions and Answers bernard.fitzpatrick@welfare.ie

More Related