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Kinetic Request and BMC Remedy Purchasing

Kinetic Request and BMC Remedy Purchasing. A Real World Example. Me. Ann Zbylut Senior Consultant Rapid Technologies 916-869-5585 ann.zbylut@raptek.com. Agenda. Discuss the use of Kinetic Request to create Purchase Requisitions in Remedy Why create Purchase Requisitions in Remedy?

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Kinetic Request and BMC Remedy Purchasing

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  1. Kinetic Request and BMC Remedy Purchasing A Real World Example

  2. Me Ann Zbylut Senior Consultant Rapid Technologies 916-869-5585 ann.zbylut@raptek.com

  3. Agenda • Discuss the use of Kinetic Request to create Purchase Requisitions in Remedy • Why create Purchase Requisitions in Remedy? • Demonstration • How do I maintain an inventory of items available for purchase? • Evolution of a Service Item • Questions

  4. Advantages • Why do we want to use Remedy to process Purchase Requisitions? • CMDB • Line items in a Purchase Requisition are added to the CMDB to track the true lifecycle of a CI from purchase to end of life. • Integrations with Financial Systems

  5. Demonstration • Demo of the “Order Computer System” Kinetic Service Item

  6. Catalog Maintenance • How do I maintain items that users can order? • Data driven using BMC Remedy Asset Management • Uses the out-of-the-box Configuration module to maintain an “inventory” of purchasable items. • Requires no hard-coding • Allows users to upgrade components during order

  7. Evolution • The evolution of a Service Item • “Order a Computer System” was originally developed pre-Task Engine. • Used old-time Tasks to create Purchase Requisitions • Workflow was redesigned to include new features available using Task Engine. • GUI design was updated using a new theme.

  8. Questions?

  9. Again, Me Ann Zbylut Senior Consultant Rapid Technologies 916-869-5585 ann.zbylut@raptek.com

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