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SITS:Vision Training

SITS:Vision Training. Dr. Richard M. Clark SITS System Training Manager richard.clark@london.ac.uk (slide version 1.2). Introduction. 15+ years of training experience ( University of Luton/Bedfordshire & University of London ).

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SITS:Vision Training

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  1. SITS:Vision Training Dr. Richard M. Clark SITS System Training Manager richard.clark@london.ac.uk (slide version 1.2)

  2. Introduction 15+ years of training experience (University of Luton/Bedfordshire & University of London). >5 years developing/delivering IT training in Staff Development. ~3 years developing/delivering SITS training at UOLIP. e-staff Development Network (Loughborough University) Staff Development Forum (c/o Leadership Foundation) Experience of collaboration/sharing with other Institutions: Apply a variety of methods/materials (tailored to staff/user training needs).

  3. Course Design & Development Although most courses are tailored to the requirements of users at UOL, some materials are generic and could be ‘re-purposed’. Training materials consist of: • Manuals, Quick Reference Sheets, e-Learning materials (blended approach) • PowerPoint slides (enlarged screen-shots) • Comprehensive explanations & rationale • Examples of applying SITS:Vision/e:Vision tools • Hands-on examples • Further suggestions, notes and exercise steps (for advanced users) • Navigational aspects including keyboard shortcuts • Glossary of terms

  4. Evaluation/Surveys http://www.surveymonkey.com

  5. Evaluation (analysis) Quality of training - Donald Kirkpatrick’s four levels of evaluation applied: Reactions initial feedback obtained from users (i.e. what they thought and felt about the training). Learning the resulting increase in knowledge or capability (i.e. the extent to which users learned from the training). Behaviour how effectively users have applied their new skills and knowledge in practice “on the job”. Results the effects on the business or environment resulting from the trainee's performance (i.e. how the overall purpose of the training has been achieved by applying new skills and knowledge and the effect on the performance of the organisation).

  6. Sharing Training Materials “When I first joined the SITS team, I had no tailored training materials to give to users” “I had to develop all required training materials from scratch” “Wouldn’t it be good to share/collaborate?” Re-purpose generic materials (or re-develop bespoke materials)? Compare/share good practise with regards to training? Collaborate with the creation of re-usable training materials? Why do we all spend time reinventing the wheel?

  7. Training Manuals

  8. Clear examples & exercises

  9. Re-purpose A Generic Training Course Offer to share “Introduction to SITS:Vision client server” course Includes: Contents may be modified as required but please acknowledge source Training Manual in MS Word or PDF Format Data used in Training Manual (as an .xpc file) Quick Reference Sheet (keyboard shortcuts) Acknowledgement note richard.clark@london.ac.uk

  10. Summary This will help to create a network of SITS trainers who can collaborate & share good practise and potentially meet during conferences etc. Offer re-purposed training materials as an initial pilot for collaboration (Introduction to SITS:Vision client server). Open to the idea of sharing materials and approaches to training (where possible) Share good practise/ideas/materials etc via MySITS forum?

  11. Questions/Discussion ? Dr. Richard M. Clark SITS System Training Manager richard.clark@london.ac.uk http://www.londoninternational.ac.uk/sits

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