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How to have ‘good PR’ in 2011. Ryan Hanser, APR. What’s changing?. Who can you trust?. Influence is evolving. “Markets are conversations.”. Media influence. Six in ten get news online and offline each day. Journalist influence. 9 out of 10 journalists use corporate blogs for research
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How to have ‘good PR’ in 2011 Ryan Hanser, APR
Influence is evolving “Markets are conversations.”
Media influence Six in ten get news online and offline each day.
Journalist influence 9 out of 10 journalists use corporate blogs for research 2 in 3 use social networks and about half use Twitter
What is ‘good PR’? • Definition – not ‘press releases’; participation required; powerful results • Reputation management – building/reinforcing/defending • Issue management – identification/resolution • Relationship management – grow/maintain/end
PR ≠ Press Release “Public relations helps an organization and its publics adapt mutually to each other.” – Public Relations Society of America
Reputation Management • building, maintaining and defending
Issue Management identification and resolution
Relationship management start > strengthen > end
“Go that way, really fast…” Listen > Act > Speak > Repeat
Take a minute to plan… • What is your purpose? • Who are your stakeholders? • How can you connect? • And plan to measure!
‘To do’ list for 2011 • Listen • Act • Speak • Repeat
1. Listen • EASY > changing • Resources
Don’t forget! How will you create the capacity? • Management • Staffing • Outsourcing
Questions? Ryan Hanser, APR 515.224.1086 ryan@hanser.com