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Interaction Design. Key drivers of user interaction. How do they feel? How do they know? How do they do?. When you are in a Doctor’s Waiting room. What do you feel?. Key drivers of user interaction. How do they feel? How do they know? How do they do?. Look and Feel. Look
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Key drivers of user interaction • How do they feel? • How do they know? • How do they do?
When you are in a Doctor’s Waiting room • What do you feel?
Key drivers of user interaction • How do they feel? • How do they know? • How do they do?
Look and Feel • Look • Do things appear in a consistent fashion • A Gulf of Evaluation problem • Feel • Do things interact in a consistent fashion • A Gulf of Execution problem
The Web • http://www.fedex.com/us/office/ • Is this PowerPoint default really good style for links? • http://www.cbs.com/
Guided Search • I want to take a series of rectangles and align them
Function Search • I want to take a series of rectangles and align them
Function Search • I want to take a series of rectangles and align them
Function Search • I want to take a series of rectangles and align them
Function Search • I want to take a series of rectangles and align them
Function Search • I want to take a series of rectangles and align them
Input/Screen Count • Create a list of all of the commands • Determine the frequency / importance of each • Determine the number of inputs/screens a user must go through to reach the command • Evaluate whether that reflects the importance of each command • Partition by user category
Overview • Feel, Know, Do • Look and Feel • Don’t change the feel without a really good reason • The feel is invisible • Affordances • Works the only way it can • Works the way people expect • Function Search • Card Sorting • Function search widgets • Input/Screen count • Curse of reuse