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Effective Delivery to Professional Learners: The Dos and Don'ts

Pauline Gangla, CPCC, shares insights on delivering training to professional learners, focusing on analyzing their needs, effective content delivery, and sharing dos and don'ts. This session aims to uphold public interest and empower trainers to train adults effectively.

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Effective Delivery to Professional Learners: The Dos and Don'ts

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  1. Delivering to Professional Audiences The Dos and Don’ts Pauline Gangla, CPCC 22nd Jan 2019 Uphold public interest

  2. By the end of the session: • Analyze professional/mature learners • Explore effective delivery of content • Share Dos and Don’ts Objectives

  3. Professional learners

  4. Professional learners

  5. Professional learners

  6. Influenced by prejudice • Cautious and conservative • Fear change • Experienced Adult learners

  7. Train effectively

  8. 1. Content must be relevant 2. Use easy-to-understand language 3. Use humour 4. Manage biases 5. Consider their knowledge & experience Train effectively

  9. 6. Trainings must be active 7. Respect social roles 8. Respect their time 9. Throw down a challenge 10. Use appropriate ice breakers 11. Provide opportunities for reflection Train effectively

  10. Train adults effectively

  11. Maintain good eye contact • Prepare well in advance • Involve participants • Use visual aids • Speak clearly and loud enough • Use different delivery methods The Dos

  12. Encourage questions • Recap at the end of each session • Bridge one topic to the next • Encourage participation • Write clearly and boldly • Summarize the session The Dos

  13. Use logical sequencing of topics • Use good time management • Keep it simple • Give feedback • Avoid distractions in the room • Be aware of participants’ body language • Provide clear instructions for tasks The Dos

  14. Attentive?

  15. Attentive?

  16. The Don’ts • Get side-tracked into tangents • Go over time • Schedule a long lecture after lunch • Refer to your notes during the presentation • Depend on PowerPoint

  17. The Don’ts • Lecture/chalk and talk • Leave the room during an activity • Refer to your notes during the presentation • Bring too much reference material • Force participants to answer questions

  18. In summary • Analysing adult learners • Delivering effectively • The Dos and Don’ts • The focus is on you

  19. Thoughts, questions &nuggets of wisdom…….

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