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“The worlds leading and largest foodservice company”

Mike Stapleton Corporate Affairs Director. “The worlds leading and largest foodservice company”. A brief Overview of Compass…. World’s market leader in ‘contract food service’. FTSE 100 Company 5 global divisions covering 60+countries Serve 12,000,000 people a day worldwide (3.0m UK).

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“The worlds leading and largest foodservice company”

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  1. Mike Stapleton Corporate Affairs Director “The worlds leading and largest foodservice company”

  2. A brief Overview of Compass….. • World’s market leader in ‘contract food service’. • FTSE 100 Company • 5 global divisions covering 60+countries • Serve 12,000,000 people a day worldwide (3.0m UK). • Annual revenue over £12b+ globally (£2bn UK) • Spend £4bn+ annually worldwide on consumables. • Employ approx 380,000 personnel worldwide • 40,000 contracts worldwide (many global). • 8000 Businesses in the UK • Opportunities endless to start own business. “Compass Group…..the worlds leading foodservice company”.

  3. Some of the company we keep…………….. BT IBM Morgan Stanley Credit Suisse Unisys UDV USTennis Open Tower 42 BA BAA Compaq Shell The Range ASDA Citibank Tesco QMC Addenbrookes Wimbledon Ford Motor Company Manchester Airport Merrill Lynch Manchester Business School MOD Dollar Academy Stirling Castle EHL Phillips Marsh Tesco Sainsbury’s B&Q Goldman Sachs Glyndebourne Millennium Stadium Royal Albert Hall Reuters Compass Group English Open Henley Macy’s, New York Salt Lake Winter Olympics Sydney & Athens Olympics

  4. Key for Map: Core markets, Developing markets COMPASS GROUP - geographic coverage 60+ countries Quality foodservice… …world-wide

  5. Some Sector Operating companies….. “Specialists in their market sectors”

  6. “Integrity, values, positioning”. Some of our outlet brands………………… Some Foodservice Brand Examples Compass Group Owned Brands Franchised Brands “ Compass - leadership in its chosen markets”

  7. Overview of graduates in our business….. • Recruit about 70-75 pa in the UK. • Recruit around 180 pa in the USA • Launched pilot international program in last few year, 15 candidates recruited into 7 countries. • Generally use a generic 1 year extended induction & development program globally, then plug into internal development process. • Many graduates now in senior positions (10 years on).ie.Ops directors, senior business managers, specialist senior managers & directors in Purchasing/HR/Sales. • We value them greatly….they are the lifeblood of our management succession plan • Opportunities endless to start own business.

  8. Why graduates, what benefits…? • Young, high intellect proteges to manage the future business • Current western world demographics very frightening • Chosen the industry of their own volition, therefore well motivated • Learn & develop quickly, agile minded • Bring good technological skills and no preconceived ideas. • Different ways of doing things….no history • Energetic & enthusiastic,often challenge traditional practises • Keen to make their mark and move up the career ladder • Opportunities endless to start own business. “Compass Group…..the worlds leading foodservice company”.

  9. General characteristics at selection process…… • Poor dress sense & deportment (Europe & the USA have cracked this issue) • Very inexperienced at interviews & assessment procedures • Generation ‘Y’ with different attitudes to work, but…….. always sparkling personalities! • Finance skills generally poor • Linguistic ability very limited in the UK yet global opportunities demanded • Technical skills usually underdeveloped (know little about food or service). • Experience in the workplace often very limited ( we only shortlist candidates with good placement/work experience) • Opportunities endless to start own business.

  10. What are the challenges with grads……….? • Very high maintenance at the early stages (1st 2 years) • Often bring lots of baggage and need lots of coaching & support – strong mentors needed. • Naïve to working routines, politics & relationships • Require constant feedback & attention. • Want to run before walking established. • Don’t want to work in operations (unrealistic job expectations) • Can be very expensive pro rata with productivity in the early stages & therefore retention practises imperative • Opportunities endless to start own business.

  11. What have we done to ensure quality inputs……….? • Developed relationships with centers running the programmes and content we require (SHU in our top 3) • Made inputs into those centers ie. helped deliver lectures/case studies/seminars/placements and course validations/advisory board membership/awards ceremony sponsorship • Participated in staff development to ensure our business is fully understood and changes are communicated • Assisted with resource development and betterment of teaching provision • Opportunities endless to start own business.

  12. Any Questions? “The worlds leading and largest foodservice company”

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