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This presentation explores the importance of auditing the PPSO (Programme and Project Support Office) and outlines the stages and key considerations involved. It also highlights the need to confirm the reasons for having a PPSO and provides guidance on redefining the needs of PPSO users. The session emphasizes the value-added services the PPSO should strive to provide.
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AUDITING WHAT YOUR PPSO PROVIDES David Marsh and John Zachar
Agenda Why we need to audit the PPSO • Stage One of the audit • Confirm the Reasons for the PPSO • What Does Your PPSO Provide • Stage Two of the audit • Defining the Needs now of the Users of the PPSO (both supply and demand)
Why we need to audit the PPSO • The needs of the users may have changed • Our skills etc may have changed • Are we supporting yesterday’s organisation or today's – what about tomorrow’s? • Do we provide the right tools and infrastructure? • Are we working at the right level?
Confirm the reasons for the PPSO • Review the PPSO’s Terms of Reference (especially who owns it) • Review the PPSO’s Business Case • Review who owns Your Programme and Project Support Infrastructure?
What does your PPSO provide? Make a Catalogue of your: • Standards • Skills • Consultancy and or Body Shop Services • Infrastructure and Information Support • Project Management Framework Support (Tools, Techniques, Templates, etc) • Estimating Information • Risk Catalogues • Product review reports • Project and Development Lifecycles
The questions to ask • When was it* developed • When was it last reviewed • How often was it used last year * It - is everything in the Catalogue
Re- defining the needs of the users of the PPSO • The Senior Managers – What do they NEED with • Other Managers - How can we help them do their job better • Programme and Project Managers- What added value can we provide • Internal and External Audit – What can we do to help them
Summary • Audit First - what are you doing right and what is a success and vice versa • The organisation only values what provides it with value • PPSO should be targeted towards Value Added Services not being an overhead