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Chapter 22. Making Consumer Choices. Consumer. Someone who buys and uses goods and services produced by others To become a better consumer, you must consider the factors that influence your choices. Influences on a consumer. Your income Your job Your environment
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Chapter 22 Making Consumer Choices
Consumer • Someone who buys and uses goods and services produced by others • To become a better consumer, you must consider the factors that influence your choices
Influences on a consumer • Your income • Your job • Your environment • Your personal interests and values • Advertising • Peer pressure
Shopping safely: • Be aware of the influences • Avoid impulse buying (making unplanned purchases at the spur of the moment) • Gather information about products • Watch for sales • Comparison shop – take time to compare products, prices, and services • Look before you buy
Look before you buy • Inspect a product’s quality • Look at the price tag • Find out if it is a name brand or store brand • Read product labels • Ask about a warranty
Department stores Specialty stores Discount stores Factory outlets Warehouse clubs Mail-order companies Electronic shopping Yard sales Flee markets Places you can comparison shop:
Consumer Rights • Right to safety • Right to be informed • Right to be heard • Right to choose • Right to redress – right to have wrong information corrected quickly and fairly • Right to consumer education
Consumer Responsibilities • Take care of the products you try on or handle • Be fair and honest with stores • Pay attention at the time of purchase, be sure it is the right amount • Save sales receipts, instructions, and guarantees
Beware of consumer fraud • Don’t fall for phony prize notification • Never give your family’s credit card number out • Don’t send money to an unknown business or organization • Resist sales pressure