International Operations Management

1. International Operations Management MGMT 6367 Review for Mid-term Instructor: Yan Qin Fall 2013

2. Study Materials • Recommended study materials for Mid-term exam • Lecture slides for Weeks 1, 3, 4, 5, and 6(Week 2 is Labor Day and Week 7 is Review); • Assignments 1 and 2; • Sample exam questions for Mid-term; • Reading materials assigned each week if you would like to get more details about some specific topics

3. What you should know – Week 1 • Definitions of Production, Operations, and Operations Management • Definitions of Mission and Operations strategy • Four competitive priorities • Three categories of flexibilities • Definitions of qualifying/winning criteria • Global Vs. Domestic Operations and Logistics • Differences between goods and services

4. What you should know – Week 3 • Definitions of Outsourcing, Off-shoring, Back-sourcing, and Near-shoring • Why outsourcing • Four types of components classified based on the SIC matrix • Outsource/in-house recommendations for each type of product • What are the 5 typical buyer-supplier relationships • Pros and Cons of each type of relationship • Products suitable for global outsourcing • Risks of outsourcing

5. What you should know – Week 3 • Calculation: You should know how to • Use the method of Factor Rating to find the supplier with the highest/lowest overall rating; • Solve for the break-even quantity; • Give make-or-buy suggestions based on the relative magnitude of break-even quantity and the expected production quantity.

6. What you should know – Week 4 • Definitions of Supply Chain Management • What is Bull-whip effect? • Major causes and possible remedies • Common types of qualitative and quantitative forecasting methods • Calculation: You should know how to • Compute Inventory Turnover and Weeks of Supply based on the information given. • Use moving average methods and exponential smoothing method to make required forecasts

7. What you should know – Week 5 • Definition of push/pull supply chain • Push Vs. Pull • Implementation requirements of Cross-docking • Irrationality of the all-unit quantity discount • Definitions of Options contract, Revenue sharing contract, Quantity Flexibility contract, and Price Protection. • Definitions of Lot and Cycle Inventory

8. What you should know – Week 5 • Calculation: You should know how to calculate • Average unit cost and total purchasing cost under a linear/all-unit/Incremental quantity discount; • Economic Order Quantity; • Cycle Inventory;

9. What you should know – Week 6 • Inputs to the layout decision for production facilities • Four basic production layouts • Description of each layout • Suitable products for each layout • Calculation: You should know how to • Compute the material handling costs for a process layout. Pay attention to the example given on Process Layout Design; • Compute the required workstation cycle time, the theoretical minimum number of workstations, and efficiency in assembly-line balancing.

10. Good luck on the exam! Just let me know if you have any questions!