“Profitability Through Safety”

1. “Profitability Through Safety” LEADERSHIP TRAINING

2. Topics • Profitability Through Safety • Root Cause Analysis • Driver Management • Goals and Objectives? Overview “Profitability Through Safety”

3. Profitability Through Safety • Corporate Expense Pipeline • Recruiting • Human Resources • Payroll • Dispatch • Customer Service • Maintenance and Fuel • Accounts Payable • Legalization Safety Revenue Retention Department “Profitability Through Safety”

4. Profitability Through Safety • How does Safety affect Profitability? • Expense? • Investment? • What is the Cost of Safety? • Compliance, Training, Staff • Other? • What is the Cost of a Collision? • Direct • Indirect “Profitability Through Safety”

5. Profitability Through Safety • The True Cost of a Collision • Direct Expense? • Liability claims • Physical damage • Workers Compensation • Deductibles • Other • Indirect Expense? • Lost productivity • Equipment down time • Customer service issues • Other “Profitability Through Safety”

6. Profitability Through Safety • The True Cost of a Collision Direct + Indirect (hidden) costs “Profitability Through Safety”

7. Accident Root Cause Analysis • Contributing Factors Equipment Environment Weather Road Light Employee “Profitability Through Safety”

8. Accident root cause analysis • Trend analysis • Unsafe Act vs. Unsafe Condition • The 5 “Why’s” • Preventative Measures • Policy, Training and Education • Create a Positive Corporate Safety Culture “Profitability Through Safety”

9. DOT Regulated Employee/Driver • Owner Operators and Contractors • Maintenance and Service Technicians • Outside Service Vendors • Driver Supervisor • Dispatchers and Shop Foremen • Safety Leadership • Mission Statement • Accountability Key safety factors “Profitability Through Safety”

10. Risk Associated Behavior (RAB) • What is RAB? • “If it can’t be measured, it can’t be managed.” • Progressive Discipline • Boundaries established and acknowledged • Preventability vs. Chargeability • Preventability guide • Safety training • Employee/Drivers (hire, periodic & RAB) • Management (Leadership) Key safety factors “Profitability Through Safety”

11. MAINTENANCE • Record keeping • Schedules • Driver inspections • OPERATIONS • Volume vs. Profitable Freight • Personnel Skills • Performance Evaluation “Profitability Through Safety”

12. Driver management • Recruiting • Word of mouth • Radio • Newspaper/Internet • Back of truck • Selection • Age • Experience • Driving Record • Work History “Profitability Through Safety”

13. Screening • Interview • Background checks • Road test Driver management • Hiring Regulations • Part 391 (Driver Qualification) • Part 380 (Driver Training) • Retention • Treatment • Benefits • Equipment • Home time • Compensation “Profitability Through Safety”

14. Fatigue - Not just a “driver” issue • Dispatch/Operations • Training • Auditing & Supporting Documents • Disciplinary Policy (RAB) • Medical Issues Driver management “Profitability Through Safety”

15. Driver management • Key training areas • Orientation • Periodic • Remedial • Function specific “Profitability Through Safety”

16. Drivers • Training • Supervision • Maintenance • Retention • Root Cause Analysis • Profitability Through Safety Summary “Profitability Through Safety”

17. Summary • TVE Resources • Nationwide Network of Safety Professionals • Collision Trend and Shock Loss Analyses • Fleet Safety Assessment & Loss Control Surveys • www.tvesafety.com • Policies • Forms & Manuals • Training Materials • Safety Links “Profitability Through Safety”

18. Profitability Through Safety Questions? Safety Revenue Retention Department “Profitability Through Safety”