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#GHC13. Developing ScrumMaster Excellence. Alida Cheung Director, Technology Program Management Salesforce.com October 3, 2013. 2013. ScrumMaster Competencies. Execution Effectiveness. Teamwork. Coaching. ScrumMaster Competencies. Execution Effectiveness. Remove Obstacles.
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#GHC13 Developing ScrumMaster Excellence Alida Cheung Director, Technology Program Management Salesforce.com October 3, 2013 2013
ScrumMaster Competencies Execution Effectiveness Teamwork Coaching
ScrumMaster Competencies Execution Effectiveness
Remove Obstacles A sense of urgency • Identify true source • Address organizational issues • Anticipate and prevent obstacles
Plan and Facilitate Meetings • Core facilitation skills • Energizing and enjoyable meetings
Protect the Team • Recognize and deflect outsideinterference • Anticipate potential interference • Effectively negotiate with senior management
Optimize Team Output • Team knows velocity and has sustainable pace, rhythm, and flow • Help team eliminate waste and find ways to increase throughput
Provide Visibility • Provide ongoing visibility to team goals, risks, and blockers • Anticipate what others need to know
ScrumMaster Competencies Teamwork
Create an Environment of Trust • Demonstrate andencourage behaviors that build trust • Influence factors outside the team that undermine trust
Build a Highly Collaborative Team • Demonstrate and encourage collaborative behaviors • Identify and remove collaboration obstacles, within team and with other teams
Enable Self-organization • Light-touch leadership that empowers team members and builds responsibility • Develop team self-sufficiency
Inspire Ownership & Engagement • Demonstrate enthusiasm, optimism, ownership, and commitment • Inspire others to high performance
Facilitate Continuous Improvement • Facilitate regular retrospectives • and follow through • Facilitate reflective and insightful conversations • Share learning and influence improvement beyond the team
ScrumMaster Competencies Coaching
Coach Team on Agile Principles Help team understand and apply the principles Influence change to bring greater alignment with the principles
Coach Team on Agile Practices • Guide team on using core agile practices • Overcome resistance • Help team achieve excellence in the practices
Coach Product Owners Product owner role and responsibilities • Strong partnership • Overcome resistance
Coach Functional Managers Support the team without interfering Strong partnership to grow the team
ScrumMaster Competencies Execution Effectiveness Teamwork Coaching
Contact Information • LinkedIn: www.linkedin.com/in/alidacheung • Twitter: @AlidaCheung • Email: acheung@salesforce.com • Slideshare: www.slideshare.net/acheung/
References • Lencioni, P, The Five Dysfunctions of a Team, Jossey-Bass, 2002. • Adkins, L., Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition, Addison-Wesley, 2010. • Halpern, B.L, &Lubar, Leadership Presence: Dramatic Techniques to Reach Out, Motivate, and Inspire, Gotham Books, 2004.
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