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How the Cloud will impact MSP’s Rob Peretson Bob Godgart … will begin shortly

How the Cloud will impact MSP’s Rob Peretson Bob Godgart … will begin shortly. How the Cloud will impact MSPs. Presentation outline. Robert Peretson SuccessfulComputerConsulting.com Bob Godgart Former CEO Autotask / Now CEO ChannelEyes.com Chris Martin GFI MAX.

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How the Cloud will impact MSP’s Rob Peretson Bob Godgart … will begin shortly

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  1. How the Cloud will impact MSP’s Rob Peretson Bob Godgart … will begin shortly

  2. How the Cloud will impact MSPs

  3. Presentation outline • Robert Peretson SuccessfulComputerConsulting.com • Bob Godgart Former CEO Autotask / Now CEO ChannelEyes.com • Chris Martin GFI MAX

  4. What do you see/hear happening today? (Does ‘Cloud’ hype match the ‘feet on the streets’ experience ?) • Big trends (affecting IT Support/MSPs?) • Cloud • Huge Growth in Mobile Computing & BYOD • OpEx v CapEx • Are ‘end customers’ talking about cloud or asking for cloud services? • Are people even aware if/when they’re consuming ‘cloud services’?

  5. What do you think MSP industry will look like in 3 years? • Volume of Business • Declining Hardware/Software Support? • Technologies supported • Greater Cloud/Mobile/Communications? • Manufacturers going direct?

  6. What new jobs/skills will MSPs need to learn? (What can I do to tool up for the future?) • Developer Skills • Selling & Position Services rather than technology

  7. Any changes to MSP operations? (Deeper Dive into business model changes) • How will MSP’s earn their money? • Introducer fees • Services attach? • How will MSP’s deal with Cloud Support?

  8. How will MSPs avoid being squeezed? (If software companies?) • Microsoft going direct? • More Business Consulting • Software Integration Services

  9. Question & Answer

  10. More Information • Successful Computer Consulting • robert@successfulcomputerconsulting.com • SuccessfulComputerConsulting.com/GFIwebinar • ChannelEyes • bobg@ChannelEyes.com • www.channeleyes.com

  11. MSP Business Management • Real-world tips and resources • Videos, webinar recordings,whitepapers, e-books, and more • Blog articles discussing thelatest topics and techniques Helping you to: • Grow your IT support company • Run your company more profitably • Deliver fast IT support and increase uptime • Minimize threats to your business www.mspbusinessmanagement.com

  12. Thank you

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