1 / 14

Mobile Officers Virtual Environment: Enhancing Policing in Alabama

This project focuses on designing and managing a virtual environment for mobile officers to access crucial information, aiming to provide a comprehensive solution for law enforcement in Alabama. The MOVE system incorporates MOVE Dashboards, eCite, eCrash, and LETSgo to enhance uniformity, efficiency, and integration into state systems. The technical solution includes a configurable COTS platform, SOA architecture, and end-user support best practices. By involving users in the product roadmap, the program prioritizes officer safety and accessibility while supporting diverse agency needs. Contact ACJIC or ATSC for more information.

shielam
Download Presentation

Mobile Officers Virtual Environment: Enhancing Policing in Alabama

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Mobile Officers Virtual EnvironmentDesigning, Implementing & Managing a Statewide Technology Architecture LEIM 2009 Dallas Maury Mitchell & Dennis Bodine Alabama Criminal Justice Information Center (ACJIC) Marc Winitz & Martin Gillespie ATS Corporation (ATSC)

  2. ACJIC Mobile Officer Vision provide a comprehensive & uniform mobile information solution for every police officer in Alabama

  3. Considerations • Agency & User Support • Lack of Mobile Data Units in Field • Complexity & Technical Competency • Existing Technology • Aligning Local Objectives & Statewide Strategy • Funding

  4. Mobile Officers Virtual Environment MOVE Dashboards

  5. eCite eCrash LETSgo ULTRA

  6. MOVE Benefits • Uniformity • Officer Efficiency • Lower Learning Curve • Reduced Costs • Advanced Tech for “have nots” • Full Integration Into State Systems

  7. Voyager NCIC/ Nlets What is the most important piece to officer safety?

  8. Alabama's Mobile Access Problem How do we provide this critical access to a disparate enterprise? • Large potential user base (~16,000 officers) • Large number of technically-challenged agencies • Diverse local hardware & wireless needs • Supporting diverse local business processes Did Not Want to Mandate a Single Solution

  9. Technical Solution • Highly Configurable COTS Platform • Switch/Broker • SOA Architecture & Web Services • Disparate Wireless Network Support • Federated Query • Single Sign-on Integration

  10. End User Issues & Support • Establish & document access policies • Customer service demands on ACJIC • Outsourced 24/7 call center for end users • Rapid configuration & problem resolution • ATSC integrated into ACJIC business workflow • Certification • Activation • Management • Technical Support

  11. Best Practice/Lessons Learned • System is very end-user focused • Open standards approach works • Architecturally for state system • Programmatically for end agency adoption • State sponsorship drives take-up • Involve end users in product roadmap • Lower O&M cost supports long term viability

  12. Contact ACJIC ATSC Marc Winitz Vice President, State & Local mwinitz@atsc.com Martin Gillespie Vice President, Federal mlgillespie@atsc.com 7925 Jones Branch Drive McLean VA 22102 571.766.2400 Maury Mitchell Director maury.mitchell@alacop.gov Dennis Bodine Chief Agent dennis.bodine@alacop.gov 201 South Union Street Montgomery AL 36130 334.517.2400

More Related