1 / 8

Conducting a Self Assessment and Developing Your CQI Plan

Learn how a self-assessment can help identify opportunities for improvement and energize your workforce. Develop a comprehensive CQI plan to align resources with strategic objectives and deliver world-class results.

shieldsa
Download Presentation

Conducting a Self Assessment and Developing Your CQI Plan

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Conducting a Self Assessment and Developing Your CQI Plan CQI Training Module 5 Presented by Lori Strumpf on behalf of the WDB February 29, 2016

  2. Strumpf Associates How Will Your Organization Benefit? • A self-assessment can help you identify successes and opportunities for improvement • jump-start a change initiative or energize current initiatives • energize the workforce • focus the organization on common goals • assess your organization’s performance against the competition • align your resources with your strategic objectives • deliver world-class results

  3. Strumpf Associates Self Assessment WorkSheet

  4. Strumpf Associates Self Assessment Rating • 0% -9% Anecdotal only; No system evident • 10% - 40%Beginning of a systemic approach to addressing the primary purpose of the indicator; Early stages of a transition from reacting to problems to preventing problems; Very early stages of developing trend data; Data not reported for many of the key processes • 41% - 60%Beginnings of a CQI process in place; Beginning to be deployed in pockets of the organization • 61% - 90%Fact-based improvement process is in place; Approaches beginning to be saturated in all relevant areas and activities; Some trends and current performance are evaluated against relevant comparison benchmark • 91% - 100%Fact-based improvement process is a key management tool; Clear evidence of improvements as a result of improvement cycles and analysis; Fully saturated; Excellent improvement trends; Sustained excellent performance

  5. Strumpf Associates The RATING HasThree Evaluation Dimensions • Approach - Methods and appropriateness of methods to the requirement • Deployment – Extent to which the approach is being applied • Results – Outcomes and results of process improvements

  6. Is the Indicator SYSTEMIC: Formal, organizational mechanisms Accountability constantly applied Customer data that is collected systemically and used to make continuous improvements to core services Is the Indicator SOUND: Sustainable Durable Consistently applied Saturated Strumpf Associates Elements to Consider

  7. Strumpf Associates Sample CQI Plan • See handout • Key Elements • How to Prioritize

  8. Strumpf Associates Resources • http://www.nist.gov/baldrige/enter/self.cfm

More Related